Aligning People, Process, and Technology: The Key to a Successful Contact Center: This bit of wisdom never goes out of style, no matter how advanced our tools become.
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| Title: | Aligning People, Process, and Technology: The Key to a Successful Contact Center: This bit of wisdom never goes out of style, no matter how advanced our tools become. |
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| Authors: | FLUSS, DONNA1 |
| Source: | CRM Magazine. Jul/Aug2022, Vol. 26 Issue 6, p4-5. 2p. |
| Database: | Business Source Ultimate |
| ISSN: | 15298728 |
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