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Aligning People, Process, and Technology: The Key to a Successful Contact Center: This bit of wisdom never goes out of style, no matter how advanced our tools become.

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Title: Aligning People, Process, and Technology: The Key to a Successful Contact Center: This bit of wisdom never goes out of style, no matter how advanced our tools become.
Authors: FLUSS, DONNA1
Source: CRM Magazine. Jul/Aug2022, Vol. 26 Issue 6, p4-5. 2p.
Database: Business Source Ultimate
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              Text: Jul/Aug2022
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