The Service-Profit Chain: Reflections, Revisions, and Reimaginations.
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| Title: | The Service-Profit Chain: Reflections, Revisions, and Reimaginations. |
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| Authors: | Hogreve, Jens1 (AUTHOR) jens.hogreve@ku.de, Iseke, Anja2 (AUTHOR), Derfuss, Klaus3 (AUTHOR) |
| Source: | Journal of Service Research. Aug2022, Vol. 25 Issue 3, p460-477. 18p. |
| Database: | Business Source Ultimate |
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