Putting Data Privacy Regulation into Action: The Differential Capabilities of Service Frontline Interfaces.
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| Title: | Putting Data Privacy Regulation into Action: The Differential Capabilities of Service Frontline Interfaces. |
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| Authors: | Steinhoff, Lena1 (AUTHOR), Martin, Kelly D.2 (AUTHOR) kelly.martin@colostate.edu |
| Source: | Journal of Service Research. Aug2023, Vol. 26 Issue 3, p330-350. 21p. |
| Database: | Business Source Ultimate |
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