APA (7th ed.) Citation

Gurunathasivam, S., Samarasinghe, G. D., & Kuruppu, G. N. (2023). Social Listening Practices towards Social CRM and Customer Relationship Performance in the Fast-Food Industry in Sri Lanka. Vidyodaya Journal of Management (VJM), 9(2), 109. https://doi.org/10.31357/vjm.v9iII.6590

Chicago Style (17th ed.) Citation

Gurunathasivam, S., G. D. Samarasinghe, and G. N. Kuruppu. "Social Listening Practices Towards Social CRM and Customer Relationship Performance in the Fast-Food Industry in Sri Lanka." Vidyodaya Journal of Management (VJM) 9, no. 2 (2023): 109. https://doi.org/10.31357/vjm.v9iII.6590.

MLA (9th ed.) Citation

Gurunathasivam, S., et al. "Social Listening Practices Towards Social CRM and Customer Relationship Performance in the Fast-Food Industry in Sri Lanka." Vidyodaya Journal of Management (VJM), vol. 9, no. 2, 2023, p. 109, https://doi.org/10.31357/vjm.v9iII.6590.