View in EDS PDF Full Text

Understanding customer experience over time and customer citizenship behavior in retail environment: The mediating role of customer brand relationship strength.

Saved in:
Bibliographic Details
Title: Understanding customer experience over time and customer citizenship behavior in retail environment: The mediating role of customer brand relationship strength.
Authors: Hoa Pham Thi1 hoa.phamthi@isb.edu.vn, Trong Nghia Ho1
Source: Cogent Business & Management. 2024, Vol. 11 Issue 1, p1-23. 23p.
Database: Business Source Ultimate
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: bsu
DbLabel: Business Source Ultimate
An: 177387029
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Understanding customer experience over time and customer citizenship behavior in retail environment: The mediating role of customer brand relationship strength.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Hoa+Pham+Thi%22">Hoa Pham Thi</searchLink><relatesTo>1</relatesTo><i> hoa.phamthi@isb.edu.vn</i><br /><searchLink fieldCode="AR" term="%22Trong+Nghia+Ho%22">Trong Nghia Ho</searchLink><relatesTo>1</relatesTo>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Cogent+Business+%26+Management%22">Cogent Business & Management</searchLink>. 2024, Vol. 11 Issue 1, p1-23. 23p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=177387029
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/23311975.2023.2292487
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 23
        StartPage: 1
    Titles:
      – TitleFull: Understanding customer experience over time and customer citizenship behavior in retail environment: The mediating role of customer brand relationship strength.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Hoa Pham Thi
      – PersonEntity:
          Name:
            NameFull: Trong Nghia Ho
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 01
              Text: 2024
              Type: published
              Y: 2024
          Identifiers:
            – Type: issn-print
              Value: 23311975
          Numbering:
            – Type: volume
              Value: 11
            – Type: issue
              Value: 1
          Titles:
            – TitleFull: Cogent Business & Management
              Type: main
ResultId 1