APA (7th ed.) Citation

Chen, L., Chen, C., Pasion Loverio, J., Wang, M., Lee, L., & Hou, Y. (2024). Examining Soft and Hard Attributes of Health Care Service Quality and Their Impacts on Patient Satisfaction and Loyalty. Quality Management in Health Care, 33(3), 176. https://doi.org/10.1097/QMH.0000000000000420

Chicago Style (17th ed.) Citation

Chen, Li-Hsin, Chun-Hung Chen, Jennifer Pasion Loverio, Mei-Jung Wang, Ling-Hui Lee, and Ya-Pin Hou. "Examining Soft and Hard Attributes of Health Care Service Quality and Their Impacts on Patient Satisfaction and Loyalty." Quality Management in Health Care 33, no. 3 (2024): 176. https://doi.org/10.1097/QMH.0000000000000420.

MLA (9th ed.) Citation

Chen, Li-Hsin, et al. "Examining Soft and Hard Attributes of Health Care Service Quality and Their Impacts on Patient Satisfaction and Loyalty." Quality Management in Health Care, vol. 33, no. 3, 2024, p. 176, https://doi.org/10.1097/QMH.0000000000000420.