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DETERMINING THE SIGNIFICANCE OF THE QUALITY DIMENSION OF BANKING SERVICES IN CROATIA BASED ON THE SERVQUAL MODEL.

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Title: DETERMINING THE SIGNIFICANCE OF THE QUALITY DIMENSION OF BANKING SERVICES IN CROATIA BASED ON THE SERVQUAL MODEL.
Authors: Pavlović, Marko M.1 markopavlovic25101982@gmail.com, Tešić, Biljana2 btesic@singidunum.ac.rs
Source: STED Journal: Journal of Social & Technological Development. Nov2023, Vol. 5 Issue 2, p29-49. 21p.
Database: Business Source Ultimate
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  Data: DETERMINING THE SIGNIFICANCE OF THE QUALITY DIMENSION OF BANKING SERVICES IN CROATIA BASED ON THE SERVQUAL MODEL.
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  Data: <searchLink fieldCode="AR" term="%22Pavlović%2C+Marko+M%2E%22">Pavlović, Marko M.</searchLink><relatesTo>1</relatesTo><i> markopavlovic25101982@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Tešić%2C+Biljana%22">Tešić, Biljana</searchLink><relatesTo>2</relatesTo><i> btesic@singidunum.ac.rs</i>
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        Value: 10.7251/STED2302029P
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      – Code: eng
        Text: English
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        PageCount: 21
        StartPage: 29
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      – TitleFull: DETERMINING THE SIGNIFICANCE OF THE QUALITY DIMENSION OF BANKING SERVICES IN CROATIA BASED ON THE SERVQUAL MODEL.
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              Text: Nov2023
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              Y: 2023
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