The Caring Machine: Feeling AI for Customer Care.

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Bibliographic Details
Title: The Caring Machine: Feeling AI for Customer Care.
Authors: Huang, Ming-Hui (AUTHOR) huangmh@ntu.edu.tw, Rust, Roland T. (AUTHOR)
Source: Journal of Marketing. Sep2024, Vol. 88 Issue 5, p1-23. 23p.
Database: Business Source Ultimate
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ISSN:00222429
DOI:10.1177/00222429231224748