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Enhancing Helpdesk Efficiency through Management Information System - A Resource Allocation Study in Technology Firms.

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Title: Enhancing Helpdesk Efficiency through Management Information System - A Resource Allocation Study in Technology Firms.
Authors: Osman, Bashir Mohamed1 Bashirosman14@simad.edu.so, Sheikh Muse, Abdillahi Mohamoud2 asheikmusa@ciu.edu.tr
Source: Quality Innovation Prosperity / Kvalita Inovácia Prosperita. 2024, Vol. 28 Issue 3, p63-81. 19p.
Database: Business Source Ultimate
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        Value: 10.12776/qip.v28i3.2034
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      – Code: eng
        Text: English
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        PageCount: 19
        StartPage: 63
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      – TitleFull: Enhancing Helpdesk Efficiency through Management Information System - A Resource Allocation Study in Technology Firms.
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              Text: 2024
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