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Managerial Response to Online Positive Reviews: Helpful or Harmful?

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Title: Managerial Response to Online Positive Reviews: Helpful or Harmful?
Authors: Deng, Chaoqun1 (AUTHOR) Chaoqun.Deng@baruch.cuny.edu, Ravichandran, T.2 (AUTHOR) ravit@rpi.edu
Source: Information Systems Research (INFORMS). Dec2024, Vol. 35 Issue 4, p1802-1823. 22p.
Database: Business Source Ultimate
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        Value: 10.1287/isre.2019.0175
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        Text: English
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        PageCount: 22
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      – TitleFull: Managerial Response to Online Positive Reviews: Helpful or Harmful?
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              Text: Dec2024
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              Y: 2024
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