Developing an index of online customer satisfaction.

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Bibliographic Details
Title:	Developing an index of online customer satisfaction.
Authors:	Kim, Hye-Ran¹ Hye-Ran.Kim@phd.wbs.ac.uk
Source:	Journal of Financial Services Marketing. Sep2005, Vol. 10 Issue 1, p49-64. 16p.
Database:	Business Source Ultimate

Description
ISSN:	13630539
DOI:	10.1057/palgrave.fsm.4770173