Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia.
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| Title: | Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia. |
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| Authors: | Supriyanto, Achmad1 (AUTHOR) a.supriyanto.fip@um.ac.id, Burhanuddin, Burhanuddin2 (AUTHOR) burhanuddin.fip@um.ac.id, Sunarni, Sunarni1 (AUTHOR) Sunarni.fip@um.ac.id, Rochmawati, Rochmawati1 (AUTHOR) Rochmawati.fip@um.ac.id, Ratri, Dwi Kurnianing3 (AUTHOR) kurnianingratri@gmail.com, Bhayangkara, Athalla Naufal1 (AUTHOR) athalla.nauval.2201328@students.um.ac.id |
| Source: | TQM Journal. 2025, Vol. 37 Issue 5, p1364-1384. 21p. |
| Database: | Business Source Ultimate |
| ISSN: | 17542731 |
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| DOI: | 10.1108/TQM-10-2023-0334 |
