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Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia.

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Title: Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia.
Authors: Supriyanto, Achmad1 (AUTHOR) a.supriyanto.fip@um.ac.id, Burhanuddin, Burhanuddin2 (AUTHOR) burhanuddin.fip@um.ac.id, Sunarni, Sunarni1 (AUTHOR) Sunarni.fip@um.ac.id, Rochmawati, Rochmawati1 (AUTHOR) Rochmawati.fip@um.ac.id, Ratri, Dwi Kurnianing3 (AUTHOR) kurnianingratri@gmail.com, Bhayangkara, Athalla Naufal1 (AUTHOR) athalla.nauval.2201328@students.um.ac.id
Source: TQM Journal. 2025, Vol. 37 Issue 5, p1364-1384. 21p.
Database: Business Source Ultimate
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  Availability: 0
Header DbId: bsu
DbLabel: Business Source Ultimate
An: 185158439
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
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  Data: Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia.
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  Data: <searchLink fieldCode="AR" term="%22Supriyanto%2C+Achmad%22">Supriyanto, Achmad</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> a.supriyanto.fip@um.ac.id</i><br /><searchLink fieldCode="AR" term="%22Burhanuddin%2C+Burhanuddin%22">Burhanuddin, Burhanuddin</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> burhanuddin.fip@um.ac.id</i><br /><searchLink fieldCode="AR" term="%22Sunarni%2C+Sunarni%22">Sunarni, Sunarni</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> Sunarni.fip@um.ac.id</i><br /><searchLink fieldCode="AR" term="%22Rochmawati%2C+Rochmawati%22">Rochmawati, Rochmawati</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> Rochmawati.fip@um.ac.id</i><br /><searchLink fieldCode="AR" term="%22Ratri%2C+Dwi+Kurnianing%22">Ratri, Dwi Kurnianing</searchLink><relatesTo>3</relatesTo> (AUTHOR)<i> kurnianingratri@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Bhayangkara%2C+Athalla+Naufal%22">Bhayangkara, Athalla Naufal</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> athalla.nauval.2201328@students.um.ac.id</i>
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  Data: <searchLink fieldCode="JN" term="%22TQM+Journal%22">TQM Journal</searchLink>. 2025, Vol. 37 Issue 5, p1364-1384. 21p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=185158439
RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1108/TQM-10-2023-0334
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      – Code: eng
        Text: English
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      Pagination:
        PageCount: 21
        StartPage: 1364
    Titles:
      – TitleFull: Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia.
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            NameFull: Supriyanto, Achmad
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            NameFull: Burhanuddin, Burhanuddin
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            NameFull: Sunarni, Sunarni
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            NameFull: Rochmawati, Rochmawati
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            NameFull: Ratri, Dwi Kurnianing
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            NameFull: Bhayangkara, Athalla Naufal
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            – D: 01
              M: 06
              Text: 2025
              Type: published
              Y: 2025
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              Value: 37
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