Control de calidad seis sigma e indicadores de capacidad multivariante para valorar el servicio al cliente en una empresa de telefonía móvil.
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| Title: | Control de calidad seis sigma e indicadores de capacidad multivariante para valorar el servicio al cliente en una empresa de telefonía móvil. |
|---|---|
| Alternate Title: | Six sigma quality control and multivariate capability indicators to assess customer service in a mobile phone company. Controle de qualidade six sigma e indicadores de capacidade multivariada para avaliar o atendimento ao cliente em uma empresa de telefonia móvel. |
| Authors: | Mendoza Mendoza, Adel1 adel.mendoza@uniatlantico.edu.co |
| Source: | Dimensión Empresarial. Jul-Sep2023, Vol. 21 Issue 3, p38-46. 9p. |
| Database: | Business Source Ultimate |
| FullText | Links: – Type: pdflink Text: Availability: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Control de calidad seis sigma e indicadores de capacidad multivariante para valorar el servicio al cliente en una empresa de telefonía móvil. – Name: TitleAlt Label: Alternate Title Group: TiAlt Data: Six sigma quality control and multivariate capability indicators to assess customer service in a mobile phone company.<br />Controle de qualidade six sigma e indicadores de capacidade multivariada para avaliar o atendimento ao cliente em uma empresa de telefonia móvel. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Mendoza+Mendoza%2C+Adel%22">Mendoza Mendoza, Adel</searchLink><relatesTo>1</relatesTo><i> adel.mendoza@uniatlantico.edu.co</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Dimensión+Empresarial%22">Dimensión Empresarial</searchLink>. Jul-Sep2023, Vol. 21 Issue 3, p38-46. 9p. |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=187293827 |
| RecordInfo | BibRecord: BibEntity: Languages: – Code: spa Text: Spanish PhysicalDescription: Pagination: PageCount: 9 StartPage: 38 Titles: – TitleFull: Control de calidad seis sigma e indicadores de capacidad multivariante para valorar el servicio al cliente en una empresa de telefonía móvil. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Mendoza Mendoza, Adel IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 07 Text: Jul-Sep2023 Type: published Y: 2023 Identifiers: – Type: issn-print Value: 16928563 Numbering: – Type: volume Value: 21 – Type: issue Value: 3 Titles: – TitleFull: Dimensión Empresarial Type: main |
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