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Whispers in Your Mind: The Role of Voice Features in Customer Acquisition and Retention.

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Title: Whispers in Your Mind: The Role of Voice Features in Customer Acquisition and Retention.
Authors: Xu, Haifeng (AUTHOR), Ding, Yi (AUTHOR), Ding, Yu (AUTHOR), Zhang, Qi1 (AUTHOR) qi.zhang@swjtu.edu.cn, Zhang, Cheng (AUTHOR)
Source: Journal of Marketing. Jan2026, Vol. 90 Issue 1, p29-50. 22p.
Database: Business Source Ultimate
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PubType: Academic Journal
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  Data: Whispers in Your Mind: The Role of Voice Features in Customer Acquisition and Retention.
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  Data: <searchLink fieldCode="AR" term="%22Xu%2C+Haifeng%22">Xu, Haifeng</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Ding%2C+Yi%22">Ding, Yi</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Ding%2C+Yu%22">Ding, Yu</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Zhang%2C+Qi%22">Zhang, Qi</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> qi.zhang@swjtu.edu.cn</i><br /><searchLink fieldCode="AR" term="%22Zhang%2C+Cheng%22">Zhang, Cheng</searchLink> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Marketing%22">Journal of Marketing</searchLink>. Jan2026, Vol. 90 Issue 1, p29-50. 22p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=189685325
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      – Type: doi
        Value: 10.1177/00222429251328293
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      – Code: eng
        Text: English
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        PageCount: 22
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      – TitleFull: Whispers in Your Mind: The Role of Voice Features in Customer Acquisition and Retention.
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            NameFull: Xu, Haifeng
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            NameFull: Ding, Yi
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              Text: Jan2026
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              Y: 2026
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