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Measuring the Service Quality of Indian Cryptocurrency Apps Using Text Mining & SERVQUAL Metrics.

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Title: Measuring the Service Quality of Indian Cryptocurrency Apps Using Text Mining & SERVQUAL Metrics.
Authors: Mudassir, Mohd Moinuddin1, Muthukumar, R.2
Source: Advances in Consumer Research. 2025, Vol. 2 Issue 4, p3092-3100. 9p.
Database: Business Source Ultimate
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