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You are Rude, so I Must Suffer? Exploring Casino Dealers’ Work Stress and Maladaptive Behaviors Caused by Uncivil Customers.

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Title: You are Rude, so I Must Suffer? Exploring Casino Dealers’ Work Stress and Maladaptive Behaviors Caused by Uncivil Customers.
Authors: Yan, Libo1 (AUTHOR), Xu, Jing (Bill)1 (AUTHOR) billresearch2024@gmail.com
Source: International Journal of Hospitality & Tourism Administration. Dec2025, p1-27. 27p. 3 Illustrations.
Database: Business Source Ultimate
FullText Text:
  Availability: 0
Header DbId: bsu
DbLabel: Business Source Ultimate
An: 190540602
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
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  Data: You are Rude, so I Must Suffer? Exploring Casino Dealers’ Work Stress and Maladaptive Behaviors Caused by Uncivil Customers.
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  Data: <searchLink fieldCode="AR" term="%22Yan%2C+Libo%22">Yan, Libo</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Xu%2C+Jing+%28Bill%29%22">Xu, Jing (Bill)</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> billresearch2024@gmail.com</i>
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  Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Hospitality+%26+Tourism+Administration%22">International Journal of Hospitality & Tourism Administration</searchLink>. Dec2025, p1-27. 27p. 3 Illustrations.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=190540602
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/15256480.2025.2611352
    Languages:
      – Code: eng
        Text: English
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      Pagination:
        PageCount: 27
        StartPage: 1
    Titles:
      – TitleFull: You are Rude, so I Must Suffer? Exploring Casino Dealers’ Work Stress and Maladaptive Behaviors Caused by Uncivil Customers.
        Type: main
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          Name:
            NameFull: Yan, Libo
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          Name:
            NameFull: Xu, Jing (Bill)
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            – D: 31
              M: 12
              Text: Dec2025
              Type: published
              Y: 2025
          Identifiers:
            – Type: issn-print
              Value: 15256480
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            – TitleFull: International Journal of Hospitality & Tourism Administration
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