Polonsky, M. J., Weber, V., Ozanne, L., & Robertson, N. (2026). A Framework of Foreseen and Unforeseen Harms in Transformative Service Systems. Journal of Service Research, 29(1), 3. https://doi.org/10.1177/10946705241287833
Chicago Style (17th ed.) CitationPolonsky, Michael J., Virginia Weber, Lucie Ozanne, and Nichola Robertson. "A Framework of Foreseen and Unforeseen Harms in Transformative Service Systems." Journal of Service Research 29, no. 1 (2026): 3. https://doi.org/10.1177/10946705241287833.
MLA (9th ed.) CitationPolonsky, Michael J., et al. "A Framework of Foreseen and Unforeseen Harms in Transformative Service Systems." Journal of Service Research, vol. 29, no. 1, 2026, p. 3, https://doi.org/10.1177/10946705241287833.
Warning: These citations may not always be 100% accurate.