APA (7th ed.) Citation

Gao, C., Peinkofer, S. T., & Griffis, S. E. (2026). Are We Delivering What Customers Want? Charting Logistics Service Quality Research—A Process View. Journal of Business Logistics, 47(1), 1. https://doi.org/10.1111/jbl.70050

Chicago Style (17th ed.) Citation

Gao, Chang, Simone T. Peinkofer, and Stanley E. Griffis. "Are We Delivering What Customers Want? Charting Logistics Service Quality Research—A Process View." Journal of Business Logistics 47, no. 1 (2026): 1. https://doi.org/10.1111/jbl.70050.

MLA (9th ed.) Citation

Gao, Chang, et al. "Are We Delivering What Customers Want? Charting Logistics Service Quality Research—A Process View." Journal of Business Logistics, vol. 47, no. 1, 2026, p. 1, https://doi.org/10.1111/jbl.70050.