Scenario planning in the direction domain of EFQM: an integration of fuzzy cognitive mapping (FCM), fuzzy linguistic MICMAC (FLMICMAC) and cross-impact balance (CIB).

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Bibliographic Details
Title: Scenario planning in the direction domain of EFQM: an integration of fuzzy cognitive mapping (FCM), fuzzy linguistic MICMAC (FLMICMAC) and cross-impact balance (CIB).
Authors: Ghafarzadeh Kermani, Mohsen1 (AUTHOR) ghafarzadeh.mailbox@gmail.com, Sheikh Aboumasoudi, Abbas1 (AUTHOR) a_sh_edu@yahoo.com, Shahin, Arash2 (AUTHOR) arashshahin@hotmail.com, Amindoust, Atefeh1 (AUTHOR) atefeh_amindoust@yahoo.com
Source: International Journal of Quality & Reliability Management. 2026, Vol. 43 Issue 3, p955-978. 24p.
Database: Business Source Ultimate
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ISSN:0265671X