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Strategic Alignment of Information and Communication Technology (ICT) for Enhancing Service Delivery in eThekwini Municipality, South Africa.

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Title: Strategic Alignment of Information and Communication Technology (ICT) for Enhancing Service Delivery in eThekwini Municipality, South Africa.
Authors: Dlamini, Zandile Virtue1 Zandile.Dlamini4@durban.gov.za, Majola, Priscilla Xoliswa1 majolax@ukzn.ac.za
Source: International Journal of Economics & Business Administration. 2026, Vol. 14 Issue 1, p54-70. 17p.
Database: Business Source Ultimate
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      – Code: eng
        Text: English
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        PageCount: 17
        StartPage: 54
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      – TitleFull: Strategic Alignment of Information and Communication Technology (ICT) for Enhancing Service Delivery in eThekwini Municipality, South Africa.
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            NameFull: Dlamini, Zandile Virtue
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              Text: 2026
              Type: published
              Y: 2026
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