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Creating Shared Value in Digital Service Ecosystems: Its Impact on Customer Retention through Satisfaction in Social E-Commerce.

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Title: Creating Shared Value in Digital Service Ecosystems: Its Impact on Customer Retention through Satisfaction in Social E-Commerce.
Authors: Wang, Zixing1,2, Wong, CheeHoo1, Lyu, Yang1, Li, Guangyu1, Li, Zhouxin3, Wolor, Christian Wiradendi4 christianwiradendi@unj.ac.id
Source: Journal of Logistics, Informatics & Service Science. 2026, Vol. 13 Issue 5, p67-82. 16p.
Database: Business Source Ultimate
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        Value: 10.33168/JLISS.2026.0505
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        Text: English
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      – TitleFull: Creating Shared Value in Digital Service Ecosystems: Its Impact on Customer Retention through Satisfaction in Social E-Commerce.
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              Text: 2026
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              Y: 2026
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