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Unpacking How Anthropomorphic Attribute and Social Presence Foster Consumer Trust and Continued Use of Gen-AI Chatbots: An Integration of AIDUA and Cognitive Appraisal Theory.

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Title: Unpacking How Anthropomorphic Attribute and Social Presence Foster Consumer Trust and Continued Use of Gen-AI Chatbots: An Integration of AIDUA and Cognitive Appraisal Theory.
Authors: Li, Jing1 (AUTHOR), Wei, Jianglei1,2 (AUTHOR), Pang, Hua2,3 (AUTHOR) huapang@tju.edu.cn, Xie, Yungeng1,3 (AUTHOR) xieyungeng@sjtu.edu.cn
Source: Journal of Theoretical & Applied Electronic Commerce Research. May2026, Vol. 21 Issue 5, p135. 28p.
Database: Business Source Ultimate
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DbLabel: Business Source Ultimate
An: 194116487
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PubType: Academic Journal
PubTypeId: academicJournal
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Theoretical+%26+Applied+Electronic+Commerce+Research%22">Journal of Theoretical & Applied Electronic Commerce Research</searchLink>. May2026, Vol. 21 Issue 5, p135. 28p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=194116487
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        Value: 10.3390/jtaer21050135
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      – Code: eng
        Text: English
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        StartPage: 135
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            NameFull: Li, Jing
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            NameFull: Wei, Jianglei
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            NameFull: Pang, Hua
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              Text: May2026
              Type: published
              Y: 2026
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              Value: 21
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