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Total Quality Management e Certificação da Qualidade no Setor dos Serviços em Portugal.

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Title: Total Quality Management e Certificação da Qualidade no Setor dos Serviços em Portugal.
Alternate Title: Total Quality Management and Quality Certification in the Service Sector in Portugal.
Gestión de la Calidad Total y Certificación de la Calidad en el Sector Servicios en Portugal.
Authors: Antunes, Marina Godinho1 maantunes@iscal.ipl.pt, Mucharreira, Pedro Ribeiro2 pedro.mucharreira@isce.pt, Justino, Maria do Rosário Texeira1 mrjustino@iscal.ipl.pt, Texeira-Quirós, Joaquín3 jquiros@autonoma.pt
Source: GCG: Revista de Globalización, Competitividad & Gobernabilidad. may-ago2026, Vol. 20 Issue 2, p80-97. 18p.
Database: Business Source Ultimate
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PubType: Academic Journal
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  Data: Total Quality Management and Quality Certification in the Service Sector in Portugal.<br />Gestión de la Calidad Total y Certificación de la Calidad en el Sector Servicios en Portugal.
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PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=194145893
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        Value: 10.58416/GCG.2026.V20.N2.05
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      – Code: por
        Text: Portuguese
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        PageCount: 18
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      – TitleFull: Total Quality Management e Certificação da Qualidade no Setor dos Serviços em Portugal.
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            NameFull: Antunes, Marina Godinho
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            NameFull: Mucharreira, Pedro Ribeiro
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            NameFull: Justino, Maria do Rosário Texeira
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            NameFull: Texeira-Quirós, Joaquín
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              M: 05
              Text: may-ago2026
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              Y: 2026
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              Value: 20
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