View in EDS PDF Full Text

Driving Merchant Adoption of Digital Payment Solutions through Customer Success Management.

Saved in:
Bibliographic Details
Title: Driving Merchant Adoption of Digital Payment Solutions through Customer Success Management.
Authors: Kankanhalli, Shreya1, Anderson, Stephen J.2, Iacovone, Leonardo3, Narayanan, Sridhar4
Source: Working Papers (Faculty) - Stanford Graduate School of Business. Apr2026, p1-65. 65p.
Database: Business Source Ultimate
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: bsu
DbLabel: Business Source Ultimate
An: 194615862
AccessLevel: 2
PubType: Report
PubTypeId: report
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Driving Merchant Adoption of Digital Payment Solutions through Customer Success Management.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Kankanhalli%2C+Shreya%22">Kankanhalli, Shreya</searchLink><relatesTo>1</relatesTo><br /><searchLink fieldCode="AR" term="%22Anderson%2C+Stephen+J%2E%22">Anderson, Stephen J.</searchLink><relatesTo>2</relatesTo><br /><searchLink fieldCode="AR" term="%22Iacovone%2C+Leonardo%22">Iacovone, Leonardo</searchLink><relatesTo>3</relatesTo><br /><searchLink fieldCode="AR" term="%22Narayanan%2C+Sridhar%22">Narayanan, Sridhar</searchLink><relatesTo>4</relatesTo>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Working+Papers+%28Faculty%29+-+Stanford+Graduate+School+of+Business%22">Working Papers (Faculty) - Stanford Graduate School of Business</searchLink>. Apr2026, p1-65. 65p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=194615862
RecordInfo BibRecord:
  BibEntity:
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 65
        StartPage: 1
    Titles:
      – TitleFull: Driving Merchant Adoption of Digital Payment Solutions through Customer Success Management.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Kankanhalli, Shreya
      – PersonEntity:
          Name:
            NameFull: Anderson, Stephen J.
      – PersonEntity:
          Name:
            NameFull: Iacovone, Leonardo
      – PersonEntity:
          Name:
            NameFull: Narayanan, Sridhar
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 04
              Text: Apr2026
              Type: published
              Y: 2026
          Titles:
            – TitleFull: Working Papers (Faculty) - Stanford Graduate School of Business
              Type: main
ResultId 1