View in EDS HTML Full Text PDF Full Text

The Production of Service: A Workload View of Complementarity and Substitution.

Saved in:
Bibliographic Details
Title: The Production of Service: A Workload View of Complementarity and Substitution.
Authors: Zychlinski, Noa1 (AUTHOR) noazy@technion.ac.il, Gurvich, Itai2 (AUTHOR) i-gurvich@kellogg.northwestern.edu
Source: Stochastic Systems (INFORMS). Jun2026, Vol. 16 Issue 2, p165-185. 21p.
Database: Business Source Ultimate
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: bsu
DbLabel: Business Source Ultimate
An: 194699213
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: The Production of Service: A Workload View of Complementarity and Substitution.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Zychlinski%2C+Noa%22">Zychlinski, Noa</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> noazy@technion.ac.il</i><br /><searchLink fieldCode="AR" term="%22Gurvich%2C+Itai%22">Gurvich, Itai</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> i-gurvich@kellogg.northwestern.edu</i>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Stochastic+Systems+%28INFORMS%29%22">Stochastic Systems (INFORMS)</searchLink>. Jun2026, Vol. 16 Issue 2, p165-185. 21p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=194699213
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1287/stsy.2025.0111
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 21
        StartPage: 165
    Titles:
      – TitleFull: The Production of Service: A Workload View of Complementarity and Substitution.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Zychlinski, Noa
      – PersonEntity:
          Name:
            NameFull: Gurvich, Itai
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 06
              Text: Jun2026
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-print
              Value: 19465238
          Numbering:
            – Type: volume
              Value: 16
            – Type: issue
              Value: 2
          Titles:
            – TitleFull: Stochastic Systems (INFORMS)
              Type: main
ResultId 1