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Designing an Electronic Citizen Relationship Management Model in the Social Security Organization Based on the S-OR Approach.

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Title: Designing an Electronic Citizen Relationship Management Model in the Social Security Organization Based on the S-OR Approach.
Authors: Javan Javidan, Sara1, Marjani, Amirbabak2 0041291220@iau.ir, Hajalian, Farshad1, Moradi haghighi, Mansoureh1
Source: Digital Transformation & Administration Innovation (DTAI). 2026, Vol. 4 Issue 2, p1-11. 11p.
Database: Business Source Ultimate
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An: 194737092
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PubType: Academic Journal
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PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=194737092
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      – Code: eng
        Text: English
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              Text: 2026
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