Artificial intelligence and work design: implications for frontline service employees and future research.
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| Title: | Artificial intelligence and work design: implications for frontline service employees and future research. |
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| Authors: | Jooss, Stefan1 (AUTHOR) s.jooss@uq.edu.au, Solnet, David1 (AUTHOR) d.solnet@uq.edu.au, Knight, Caroline1 (AUTHOR) caroline.knight@uq.edu.au, Worsteling, Asha1 (AUTHOR) a.worsteling@uq.edu.au, Rinta-Kahila, Tapani1,2 (AUTHOR) t.rintakahila@uq.edu.au, Hansen, Annissa1 (AUTHOR) annissa.hansen@uq.edu.au |
| Source: | Journal of Service Management. 2026, Vol. 37 Issue 4, p622-643. 22p. |
| Database: | Business Source Ultimate |
| ISSN: | 17575818 |
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