Digitalisation, Service Quality, and Service Recovery as Drivers of Customer Loyalty: The Mediating Role of Customer Satisfaction in the Iraqi Insurance Industry.
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| Title: | Digitalisation, Service Quality, and Service Recovery as Drivers of Customer Loyalty: The Mediating Role of Customer Satisfaction in the Iraqi Insurance Industry. |
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| Authors: | Abbas, Yasir Ammar1, Khudari, Mohamed1 khudari@uniten.edu.my, Nasser, Ali Al2 |
| Source: | Journal of Logistics, Informatics & Service Science. 2026, Vol. 13 Issue 7, p34-43. 10p. |
| Database: | Business Source Ultimate |
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