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Can Employees' Past Helping Behavior Be Used to Improve Shift Scheduling? Evidence from ICU Nurses.

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Title: Can Employees' Past Helping Behavior Be Used to Improve Shift Scheduling? Evidence from ICU Nurses.
Authors: Jiang, Zhaohui1 (AUTHOR) zhaohuij@andrew.cmu.edu, Silberholz, John2 (AUTHOR) josilber@umd.edu, Wang, Yixin3 (AUTHOR) iriswang@illinois.edu, Costa, Deena Kelly4 (AUTHOR) deena.costa@yale.edu, Sjoding, Michael5 (AUTHOR) msjoding@umich.edu
Source: Management Science (INFORMS). Aug2026, Vol. 72 Issue 8, p7153-7171. 19p.
Database: Business Source Ultimate
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        Value: 10.1287/mnsc.2022.00465
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      – Code: eng
        Text: English
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      – TitleFull: Can Employees' Past Helping Behavior Be Used to Improve Shift Scheduling? Evidence from ICU Nurses.
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            NameFull: Jiang, Zhaohui
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            NameFull: Silberholz, John
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              M: 08
              Text: Aug2026
              Type: published
              Y: 2026
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