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Customer Satisfaction and Financial Inclusion: The Role of Service Quality in Non-Banking Correspondents.

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Title: Customer Satisfaction and Financial Inclusion: The Role of Service Quality in Non-Banking Correspondents.
Alternate Title: Satisfacción del cliente e inclusión financiera: el papel de la calidad del servicio en los corresponsales no bancarios.
Authors: Bonilla, Elena Piedra1 epiedrab@ecotec.edu.ec, De La Hoz-Suárez, Betty1 bdelahozs@ecotec.edu.ec, Icaza-Castillo, Juan2 juanicaza2000@hotmail.com, Padrón-Medina, Ana María1 apadronm@ecotec.edu.ec
Source: Mercados y Negocios. sep-dec2026, Vol. 27 Issue 59, p91-116. 26p.
Database: Business Source Ultimate
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Header DbId: bsu
DbLabel: Business Source Ultimate
An: 196915823
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: Customer Satisfaction and Financial Inclusion: The Role of Service Quality in Non-Banking Correspondents.
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  Data: Satisfacción del cliente e inclusión financiera: el papel de la calidad del servicio en los corresponsales no bancarios.
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  Data: <searchLink fieldCode="JN" term="%22Mercados+y+Negocios%22">Mercados y Negocios</searchLink>. sep-dec2026, Vol. 27 Issue 59, p91-116. 26p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=196915823
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        Value: 10.32870/myn.vi59.8307
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      – Code: eng
        Text: English
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        PageCount: 26
        StartPage: 91
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      – TitleFull: Customer Satisfaction and Financial Inclusion: The Role of Service Quality in Non-Banking Correspondents.
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            NameFull: Bonilla, Elena Piedra
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            NameFull: De La Hoz-Suárez, Betty
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            NameFull: Icaza-Castillo, Juan
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            NameFull: Padrón-Medina, Ana María
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              M: 09
              Text: sep-dec2026
              Type: published
              Y: 2026
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              Value: 27
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              Value: 59
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