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Attribute Perceptions, Customer Satisfaction and Intention to Recommend E-Services.

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Bibliographic Details
Title: Attribute Perceptions, Customer Satisfaction and Intention to Recommend E-Services.
Authors: Finn, Adam1 adam.flnn@ualberta.ca, Luming Wang1, Frank, Tema2
Source: Journal of Interactive Marketing. Aug2009, Vol. 23 Issue 3, p209-220. 12p. 2 Diagrams, 2 Charts.
Database: Business Source Ultimate
Description
ISSN:10949968
DOI:10.1016/j.intmar.2009.04.006