APA (7th ed.) Citation

Barrett, R. (1998). Outage wins customer favor. Inter@ctive Week, 5(14), 30.

Chicago Style (17th ed.) Citation

Barrett, Randy. "Outage Wins Customer Favor." Inter@ctive Week 5, no. 14 (1998): 30.

MLA (9th ed.) Citation

Barrett, Randy. "Outage Wins Customer Favor." Inter@ctive Week, vol. 5, no. 14, 1998, p. 30.