Gurvich, I., Huang, J., & Mandelbaum, A. (2014). Excursion-Based Universal Approximations for the Erlang-A Queue in Steady-State. Mathematics of Operations Research (INFORMS), 39(2), 325. https://doi.org/10.1287/moor.2013.0606
Chicago Style (17th ed.) CitationGurvich, Itai, Junfei Huang, and Avishai Mandelbaum. "Excursion-Based Universal Approximations for the Erlang-A Queue in Steady-State." Mathematics of Operations Research (INFORMS) 39, no. 2 (2014): 325. https://doi.org/10.1287/moor.2013.0606.
MLA (9th ed.) CitationGurvich, Itai, et al. "Excursion-Based Universal Approximations for the Erlang-A Queue in Steady-State." Mathematics of Operations Research (INFORMS), vol. 39, no. 2, 2014, p. 325, https://doi.org/10.1287/moor.2013.0606.
Warning: These citations may not always be 100% accurate.