Yellow Is The New Green: Meaningful Indicator Threshold From The Operations Perspective.
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| Title: | Yellow Is The New Green: Meaningful Indicator Threshold From The Operations Perspective. |
|---|---|
| Authors: | von der Dovenmühle, Timo R. H.1 timo.von.der.dovenmuehle@volkswagen.de |
| Source: | Interdisciplinarity in Engineering. 2014, Vol. 16, p422-429. 8p. |
| Subjects: | Enterprise application integration (Computer systems), Development of application software, Service level agreements, Acquisition of data, Information technology |
| Abstract: | Enterprise Application Monitoring is an essential task to support Operations. The downsides are the high effort of data collection as well as Application Architecture documentation. While hard failures are easy to identify - an application just stop working, it is a great challenge to identify reductions in service warranty fulfillment. Especially for applications with over-fulfillment of defined Service Level [Agreements] (SLA) it can be tight to identify noteworthy reductions of performance. As a result, an Operations team has the challenge to notice a constraint while the status of an application is "green" based on the SLA. From an Operations perspective it is essential to identify potential incidents as early as possible to initiate counteractions. This paper discuss based on a Case Study, how patterns can be identified to define meaningful values for the "yellow" threshold of an application in order to support Service Management and Operation. The goal is to utilize existing data to minimize the impact to the IT infrastructure. Using existing log data from applications and monitoring solutions help to achieve this goal by limiting the additional efforts to analyzing and reporting. [ABSTRACT FROM AUTHOR] |
| Copyright of Interdisciplinarity in Engineering is the property of University of Medicine, Pharmacy, Sciences and Technology of Tîrgu Mures and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Engineering Source |
| FullText | Links: – Type: pdflink Text: Availability: 0 |
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| Header | DbId: egs DbLabel: Engineering Source An: 102707812 AccessLevel: 6 PubType: Conference PubTypeId: conference PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Yellow Is The New Green: Meaningful Indicator Threshold From The Operations Perspective. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22von+der+Dovenmühle%2C+Timo+R%2E+H%2E%22">von der Dovenmühle, Timo R. H.</searchLink><relatesTo>1</relatesTo><i> timo.von.der.dovenmuehle@volkswagen.de</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Interdisciplinarity+in+Engineering%22">Interdisciplinarity in Engineering</searchLink>. 2014, Vol. 16, p422-429. 8p. – Name: Subject Label: Subjects Group: Su Data: <searchLink fieldCode="DE" term="%22Enterprise+application+integration+%28Computer+systems%29%22">Enterprise application integration (Computer systems)</searchLink><br /><searchLink fieldCode="DE" term="%22Development+of+application+software%22">Development of application software</searchLink><br /><searchLink fieldCode="DE" term="%22Service+level+agreements%22">Service level agreements</searchLink><br /><searchLink fieldCode="DE" term="%22Acquisition+of+data%22">Acquisition of data</searchLink><br /><searchLink fieldCode="DE" term="%22Information+technology%22">Information technology</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: Enterprise Application Monitoring is an essential task to support Operations. The downsides are the high effort of data collection as well as Application Architecture documentation. While hard failures are easy to identify - an application just stop working, it is a great challenge to identify reductions in service warranty fulfillment. Especially for applications with over-fulfillment of defined Service Level [Agreements] (SLA) it can be tight to identify noteworthy reductions of performance. As a result, an Operations team has the challenge to notice a constraint while the status of an application is "green" based on the SLA. From an Operations perspective it is essential to identify potential incidents as early as possible to initiate counteractions. This paper discuss based on a Case Study, how patterns can be identified to define meaningful values for the "yellow" threshold of an application in order to support Service Management and Operation. The goal is to utilize existing data to minimize the impact to the IT infrastructure. Using existing log data from applications and monitoring solutions help to achieve this goal by limiting the additional efforts to analyzing and reporting. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of Interdisciplinarity in Engineering is the property of University of Medicine, Pharmacy, Sciences and Technology of Tîrgu Mures and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1016/j.protcy.2014.10.108 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 8 StartPage: 422 Subjects: – SubjectFull: Enterprise application integration (Computer systems) Type: general – SubjectFull: Development of application software Type: general – SubjectFull: Service level agreements Type: general – SubjectFull: Acquisition of data Type: general – SubjectFull: Information technology Type: general Titles: – TitleFull: Yellow Is The New Green: Meaningful Indicator Threshold From The Operations Perspective. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: von der Dovenmühle, Timo R. H. IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 09 Text: 2014 Type: published Y: 2014 Identifiers: – Type: issn-print Value: 22850945 Numbering: – Type: volume Value: 16 Titles: – TitleFull: Interdisciplinarity in Engineering Type: main |
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