On the Relevance of Habermas‘ Theory of Communicative Action for CSCW.

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Title: On the Relevance of Habermas‘ Theory of Communicative Action for CSCW.
Authors: Sharrock, Wes1, Button, Graham2
Source: Computer Supported Cooperative Work: The Journal of Collaborative Computing. Nov1997, Vol. 6 Issue 4, p369-389. 21p.
Subjects: Theory, Computer-supported cooperative work, Social action, Communication
Abstract: We examine the argument put forward by Ojelanki Nygwenyama and Kalle Lyytinen that Juergen Habermas‘s theory of communicative action is relevant for the analysis and design of groupware systems. We suggest that CSCW champions of Habermas often overlook the fact that his theory can be criticised in its own right, and go on to outline its contestable character in an appraisal of his understanding of the ’ideal speech situation‘. We then move to Nygwenyama and Lyytinen‘s implementation of Habermas‘s schema and argue that their categories of analysis are both arbitrarily constructed and applied. In conclusion, we question the extent to which grand, holistic, synthesising sociological theories offer a way forward for designers and point to the difficulties of practically applying Nygwenyama and Lyytinen‘s categories of analysis. [ABSTRACT FROM AUTHOR]
Copyright of Computer Supported Cooperative Work: The Journal of Collaborative Computing is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: On the Relevance of Habermas‘ Theory of Communicative Action for CSCW.
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  Data: We examine the argument put forward by Ojelanki Nygwenyama and Kalle Lyytinen that Juergen Habermas‘s theory of communicative action is relevant for the analysis and design of groupware systems. We suggest that CSCW champions of Habermas often overlook the fact that his theory can be criticised in its own right, and go on to outline its contestable character in an appraisal of his understanding of the ’ideal speech situation‘. We then move to Nygwenyama and Lyytinen‘s implementation of Habermas‘s schema and argue that their categories of analysis are both arbitrarily constructed and applied. In conclusion, we question the extent to which grand, holistic, synthesising sociological theories offer a way forward for designers and point to the difficulties of practically applying Nygwenyama and Lyytinen‘s categories of analysis. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Computer Supported Cooperative Work: The Journal of Collaborative Computing is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1023/A:1008644224566
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      – SubjectFull: Social action
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      – SubjectFull: Communication
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              Text: Nov1997
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