Demonstrating the value of “library as place” with the MISO Survey.
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| Title: | Demonstrating the value of “library as place” with the MISO Survey. |
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| Authors: | Baker, Neal1,2,3,4,5,6,7 bakerne@earlham.edu, Furlong, Katherine1,2,3,4,5,6,7 furlongk@susqu.edu, Consiglio, David1,2,3,4,5,6,7 dconsiglio@brynmawr.edu, Lankewicz Holbert, Gentry1,2,3,4,5,6,7 gholbert@shc.edu, Milberg, Craig1,2,3,4,5,6,7 cmilberg@willamette.edu, Reynolds, Kevin1,2,3,4,5,6,7 reynoldsjk@wofford.edu, Wilson, Joshua1,2,3,4,5,6,7 wilsojo@brandeis.edu |
| Source: | Performance Measurement & Metrics. 2018, Vol. 19 Issue 2, p111-120. 10p. |
| Subjects: | Libraries, Quality assurance, Satisfaction, Students, Student attitudes, Surveys, Universities & colleges, Online library catalogs, Undergraduates, College teacher attitudes, Data analysis software, Descriptive statistics |
| Geographic Terms: | Pennsylvania |
| Abstract: | Purpose The purpose of this paper is twofold. It first examines cross-institutional benchmark data about “library as place” from 99 US schools in the Measuring Information Service Outcomes (MISO) Survey ( |
| Copyright of Performance Measurement & Metrics is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Engineering Source |
| FullText | Text: Availability: 0 |
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| Header | DbId: egs DbLabel: Engineering Source An: 131115587 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Demonstrating the value of “library as place” with the MISO Survey. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Baker%2C+Neal%22">Baker, Neal</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> bakerne@earlham.edu</i><br /><searchLink fieldCode="AR" term="%22Furlong%2C+Katherine%22">Furlong, Katherine</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> furlongk@susqu.edu</i><br /><searchLink fieldCode="AR" term="%22Consiglio%2C+David%22">Consiglio, David</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> dconsiglio@brynmawr.edu</i><br /><searchLink fieldCode="AR" term="%22Lankewicz+Holbert%2C+Gentry%22">Lankewicz Holbert, Gentry</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> gholbert@shc.edu</i><br /><searchLink fieldCode="AR" term="%22Milberg%2C+Craig%22">Milberg, Craig</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> cmilberg@willamette.edu</i><br /><searchLink fieldCode="AR" term="%22Reynolds%2C+Kevin%22">Reynolds, Kevin</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> reynoldsjk@wofford.edu</i><br /><searchLink fieldCode="AR" term="%22Wilson%2C+Joshua%22">Wilson, Joshua</searchLink><relatesTo>1,2,3,4,5,6,7</relatesTo><i> wilsojo@brandeis.edu</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Performance+Measurement+%26+Metrics%22">Performance Measurement & Metrics</searchLink>. 2018, Vol. 19 Issue 2, p111-120. 10p. – Name: Subject Label: Subjects Group: Su Data: <searchLink fieldCode="DE" term="%22Libraries%22">Libraries</searchLink><br /><searchLink fieldCode="DE" term="%22Quality+assurance%22">Quality assurance</searchLink><br /><searchLink fieldCode="DE" term="%22Satisfaction%22">Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Students%22">Students</searchLink><br /><searchLink fieldCode="DE" term="%22Student+attitudes%22">Student attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Surveys%22">Surveys</searchLink><br /><searchLink fieldCode="DE" term="%22Universities+%26+colleges%22">Universities & colleges</searchLink><br /><searchLink fieldCode="DE" term="%22Online+library+catalogs%22">Online library catalogs</searchLink><br /><searchLink fieldCode="DE" term="%22Undergraduates%22">Undergraduates</searchLink><br /><searchLink fieldCode="DE" term="%22College+teacher+attitudes%22">College teacher attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Data+analysis+software%22">Data analysis software</searchLink><br /><searchLink fieldCode="DE" term="%22Descriptive+statistics%22">Descriptive statistics</searchLink> – Name: SubjectGeographic Label: Geographic Terms Group: Su Data: <searchLink fieldCode="DE" term="%22Pennsylvania%22">Pennsylvania</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: Purpose The purpose of this paper is twofold. It first examines cross-institutional benchmark data about “library as place” from 99 US schools in the Measuring Information Service Outcomes (MISO) Survey (<ext-link>www.misosurvey.org</ext-link>). The data demonstrate the value of “library as place” to students in particular. Second, the paper shares case studies of how two college libraries made MISO Survey “library as place” data actionable. Lafayette College (Easton, Pennsylvania) analyzed local MISO Survey data after a renovation to validate return on investment. Earlham College (Richmond, Indiana) analyzed MISO Survey data to help secure a science library renovation and to justify an architectural study for its main library.Design/methodology/approach The paper begins with an analysis of “library as place” using aggregate benchmarks derived from US college and university respondents between 2012 and 2015. Specifically, the paper contrasts student and faculty perceptions of “library as place” via national benchmarks about: library services importance, satisfaction, and use (three benchmarks); hybrid online/“place-based” library services importance, satisfaction, and use (three benchmarks). Pivoting from higher education to individual, local perspectives, two case studies reveal how academic libraries used MISO Survey findings to demonstrate the value of “library as place” for renovation purposes.Findings The findings include that undergraduates make more frequent use than faculty of place-based services such as reference, equipment loans, and physical course reserves. Undergraduates also find most of these services more important than faculty do. Faculty makes generally more frequent use than undergraduates of online services such as library databases and the catalog. They find that these services to be more important than undergraduates do. Faculty and undergraduates use newer library discovery systems with equal frequency and find them to be equally important. Undergraduates find comfortable library spaces to be very important, and faculty considers them to be only a bit less important.Originality/value This is the first paper using MISO Survey data to focus on the importance and satisfaction of place-based library services involving cross-institutional comparisons for students and faculty. Previously published research using MISO Survey data have compared the use of place-based library services. This is also the first paper to offer case studies about how institutions use MISO Survey data to demonstrate the value of “library as place.” [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of Performance Measurement & Metrics is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1108/PMM-01-2018-0004 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 10 StartPage: 111 Subjects: – SubjectFull: Libraries Type: general – SubjectFull: Quality assurance Type: general – SubjectFull: Satisfaction Type: general – SubjectFull: Students Type: general – SubjectFull: Student attitudes Type: general – SubjectFull: Surveys Type: general – SubjectFull: Universities & colleges Type: general – SubjectFull: Online library catalogs Type: general – SubjectFull: Undergraduates Type: general – SubjectFull: College teacher attitudes Type: general – SubjectFull: Data analysis software Type: general – SubjectFull: Descriptive statistics Type: general – SubjectFull: Pennsylvania Type: general Titles: – TitleFull: Demonstrating the value of “library as place” with the MISO Survey. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Baker, Neal – PersonEntity: Name: NameFull: Furlong, Katherine – PersonEntity: Name: NameFull: Consiglio, David – PersonEntity: Name: NameFull: Lankewicz Holbert, Gentry – PersonEntity: Name: NameFull: Milberg, Craig – PersonEntity: Name: NameFull: Reynolds, Kevin – PersonEntity: Name: NameFull: Wilson, Joshua IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 05 Text: 2018 Type: published Y: 2018 Identifiers: – Type: issn-print Value: 14678047 Numbering: – Type: volume Value: 19 – Type: issue Value: 2 Titles: – TitleFull: Performance Measurement & Metrics Type: main |
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