Integrating Multiple Stakeholder Interests into Conceptual Design.
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| Title: | Integrating Multiple Stakeholder Interests into Conceptual Design. |
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| Authors: | Yip, Man Hang1 (AUTHOR) mhy29@cam.ac.uk, Phaal, Robert1 (AUTHOR), Probert, David R.1 (AUTHOR) |
| Source: | Engineering Management Journal. 2019, Vol. 31 Issue 3, p142-157. 16p. 2 Diagrams, 6 Charts. |
| Subjects: | Conceptual design, Engineering design, Systems design, Production engineering, New product development |
| Abstract: | The engineering design process transforms stakeholder needs into design specifications. This study focuses on the engineering design process for systems of products and services known as product-service systems (PSS) and proposes a novel way to analyze PSS ideas by four characteristics: customer perceived value level, connectivity number, type and degree of connectivity, and configuration type. The process to apply this characterization scheme examines the interdependencies within a PSS and between the PSS and its environment and holistically incorporates the interests of customers, end-users, and social and environmental stakeholders early in the development process. This process clarifies design specifications in seven cases across five industries. [ABSTRACT FROM AUTHOR] |
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| Database: | Engineering Source |
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