View in EDS HTML Full Text PDF Full Text

The Impact of QoE Factors on the Perception of Constructs Comprising Information Quality, Usability, and Aesthetics in Mobile Web Browsing.

Saved in:
Bibliographic Details
Title: The Impact of QoE Factors on the Perception of Constructs Comprising Information Quality, Usability, and Aesthetics in Mobile Web Browsing.
Authors: Baraković, Sabina1 (AUTHOR) barakovic.sabina@gmail.com, Skorin-Kapov, Lea2 (AUTHOR), Husić, Jasmina Baraković3 (AUTHOR)
Source: International Journal of Human-Computer Interaction. Nov2024, Vol. 40 Issue 22, p6996-7018. 23p.
Subjects: Web browsing, Evidence gaps, Web designers, Research questions, Websites
Abstract: Quality of Experience (QoE) for mobile Web browsing is a complex and multidimensional concept. So far, the research community has addressed the influence of QoE perceptual dimensions on QoE and the impact of various influence factors on QoE perceptual dimensions for mobile Web browsing. In this study, we recognize the gap and need to analyze and gain a deeper understanding of the relationship between multiple influence factors and specific constructs of QoE perceptual dimensions. Utilizing a previously collected dataset, our goal is to fill the research gap in terms of investigating the impact of specific influence factors (loading time, aesthetics, number of taps, information quality) on various constructs comprising the user perception of usability, aesthetics, and information quality in the context of mobile Web browsing. A total of 14 research questions are raised: 7 addressing constructs comprising perceived usability (simplicity, effectiveness, quickness, efficiency, comfort, ease of use, organization), 3 addressing constructs comprising perceived aesthetics (perception of mobile Web site aesthetics, pleasance, clarity, systematicness), and 4 addressing constructs comprising perceived information quality (timeliness, clarity, conciseness, structuralism/completeness/spelling-correctness). Results of posed research questions provide indications on the strength and direction of the impact of considered QoE influence factors on the perception of studied constructs. This study contributes to the research community by being the first to address the impact of chosen QoE influence factors on individual constructs comprising QoE perceptual dimensions in the domain of mobile Web browsing, thus extending the knowledge on interplays and relations in this area. Furthermore, it contributes by revealing numerous new paradigms in the context of usability, aesthetics, and quality of information, such as: (i) beautiful and easy to reach is more simple, effective, efficient, and comfortable, (ii) easy to reach is more pleasant and clear, (iii) informative is more pleasant and clear, (iv) beautifully presented information has higher perceived quality, etc. Reported findings can be utilized by various stakeholders (mobile Web site designers, content providers, device designers, network providers) for indirect management of QoE. [ABSTRACT FROM AUTHOR]
Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: egs
DbLabel: Engineering Source
An: 180919764
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: The Impact of QoE Factors on the Perception of Constructs Comprising Information Quality, Usability, and Aesthetics in Mobile Web Browsing.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Baraković%2C+Sabina%22">Baraković, Sabina</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> barakovic.sabina@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Skorin-Kapov%2C+Lea%22">Skorin-Kapov, Lea</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Husić%2C+Jasmina+Baraković%22">Husić, Jasmina Baraković</searchLink><relatesTo>3</relatesTo> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Human-Computer+Interaction%22">International Journal of Human-Computer Interaction</searchLink>. Nov2024, Vol. 40 Issue 22, p6996-7018. 23p.
– Name: Subject
  Label: Subjects
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Web+browsing%22">Web browsing</searchLink><br /><searchLink fieldCode="DE" term="%22Evidence+gaps%22">Evidence gaps</searchLink><br /><searchLink fieldCode="DE" term="%22Web+designers%22">Web designers</searchLink><br /><searchLink fieldCode="DE" term="%22Research+questions%22">Research questions</searchLink><br /><searchLink fieldCode="DE" term="%22Websites%22">Websites</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Quality of Experience (QoE) for mobile Web browsing is a complex and multidimensional concept. So far, the research community has addressed the influence of QoE perceptual dimensions on QoE and the impact of various influence factors on QoE perceptual dimensions for mobile Web browsing. In this study, we recognize the gap and need to analyze and gain a deeper understanding of the relationship between multiple influence factors and specific constructs of QoE perceptual dimensions. Utilizing a previously collected dataset, our goal is to fill the research gap in terms of investigating the impact of specific influence factors (loading time, aesthetics, number of taps, information quality) on various constructs comprising the user perception of usability, aesthetics, and information quality in the context of mobile Web browsing. A total of 14 research questions are raised: 7 addressing constructs comprising perceived usability (simplicity, effectiveness, quickness, efficiency, comfort, ease of use, organization), 3 addressing constructs comprising perceived aesthetics (perception of mobile Web site aesthetics, pleasance, clarity, systematicness), and 4 addressing constructs comprising perceived information quality (timeliness, clarity, conciseness, structuralism/completeness/spelling-correctness). Results of posed research questions provide indications on the strength and direction of the impact of considered QoE influence factors on the perception of studied constructs. This study contributes to the research community by being the first to address the impact of chosen QoE influence factors on individual constructs comprising QoE perceptual dimensions in the domain of mobile Web browsing, thus extending the knowledge on interplays and relations in this area. Furthermore, it contributes by revealing numerous new paradigms in the context of usability, aesthetics, and quality of information, such as: (i) beautiful and easy to reach is more simple, effective, efficient, and comfortable, (ii) easy to reach is more pleasant and clear, (iii) informative is more pleasant and clear, (iv) beautifully presented information has higher perceived quality, etc. Reported findings can be utilized by various stakeholders (mobile Web site designers, content providers, device designers, network providers) for indirect management of QoE. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=egs&AN=180919764
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/10447318.2023.2260982
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 23
        StartPage: 6996
    Subjects:
      – SubjectFull: Web browsing
        Type: general
      – SubjectFull: Evidence gaps
        Type: general
      – SubjectFull: Web designers
        Type: general
      – SubjectFull: Research questions
        Type: general
      – SubjectFull: Websites
        Type: general
    Titles:
      – TitleFull: The Impact of QoE Factors on the Perception of Constructs Comprising Information Quality, Usability, and Aesthetics in Mobile Web Browsing.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Baraković, Sabina
      – PersonEntity:
          Name:
            NameFull: Skorin-Kapov, Lea
      – PersonEntity:
          Name:
            NameFull: Husić, Jasmina Baraković
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 15
              M: 11
              Text: Nov2024
              Type: published
              Y: 2024
          Identifiers:
            – Type: issn-print
              Value: 10447318
          Numbering:
            – Type: volume
              Value: 40
            – Type: issue
              Value: 22
          Titles:
            – TitleFull: International Journal of Human-Computer Interaction
              Type: main
ResultId 1