Synthesising the Outputs of Cognitive Work Analysis and Participatory Design Approaches to Identify Design Requirements: An Incident Reporting Tool Case Study.
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| Title: | Synthesising the Outputs of Cognitive Work Analysis and Participatory Design Approaches to Identify Design Requirements: An Incident Reporting Tool Case Study. |
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| Authors: | Read, Gemma J. M.1,2 (AUTHOR) gread@usc.edu.au, Butler, Grant L.1 (AUTHOR), Salmon, Paul M.1 (AUTHOR) |
| Source: | International Journal of Human-Computer Interaction. May2025, Vol. 41 Issue 10, p6388-6402. 15p. |
| Subjects: | Participatory design, Cognitive analysis, Gig economy, Industrial safety, Road safety measures |
| Abstract: | Identifying design requirements for new technologies is vitally important for successful uptake, yet few structured approaches exist to guide the process. Given increasing concerns regarding gig economy worker road safety, this study involved the use of Cognitive Work Analysis (CWA), alongside a participatory design process, to identify requirements for a novel, app-based incident reporting tool for gig economy workers. Study 1 involved a stakeholder workshop to refine a Work Domain Analysis model and define stakeholder requirements for the tool. Study 2 involved focus groups to identify barriers and facilitators to using the tool and a survey to inform the development of a Contextual Activity Template, in addition to identifying further barriers and facilitators. Design requirements for the tool were identified through synthesising the CWA outputs and themes identified from stakeholder and end user input. [ABSTRACT FROM AUTHOR] |
| Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Engineering Source |
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| Header | DbId: egs DbLabel: Engineering Source An: 185068050 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Synthesising the Outputs of Cognitive Work Analysis and Participatory Design Approaches to Identify Design Requirements: An Incident Reporting Tool Case Study. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Read%2C+Gemma+J%2E+M%2E%22">Read, Gemma J. M.</searchLink><relatesTo>1,2</relatesTo> (AUTHOR)<i> gread@usc.edu.au</i><br /><searchLink fieldCode="AR" term="%22Butler%2C+Grant+L%2E%22">Butler, Grant L.</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Salmon%2C+Paul+M%2E%22">Salmon, Paul M.</searchLink><relatesTo>1</relatesTo> (AUTHOR) – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Human-Computer+Interaction%22">International Journal of Human-Computer Interaction</searchLink>. May2025, Vol. 41 Issue 10, p6388-6402. 15p. – Name: Subject Label: Subjects Group: Su Data: <searchLink fieldCode="DE" term="%22Participatory+design%22">Participatory design</searchLink><br /><searchLink fieldCode="DE" term="%22Cognitive+analysis%22">Cognitive analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Gig+economy%22">Gig economy</searchLink><br /><searchLink fieldCode="DE" term="%22Industrial+safety%22">Industrial safety</searchLink><br /><searchLink fieldCode="DE" term="%22Road+safety+measures%22">Road safety measures</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: Identifying design requirements for new technologies is vitally important for successful uptake, yet few structured approaches exist to guide the process. Given increasing concerns regarding gig economy worker road safety, this study involved the use of Cognitive Work Analysis (CWA), alongside a participatory design process, to identify requirements for a novel, app-based incident reporting tool for gig economy workers. Study 1 involved a stakeholder workshop to refine a Work Domain Analysis model and define stakeholder requirements for the tool. Study 2 involved focus groups to identify barriers and facilitators to using the tool and a survey to inform the development of a Contextual Activity Template, in addition to identifying further barriers and facilitators. Design requirements for the tool were identified through synthesising the CWA outputs and themes identified from stakeholder and end user input. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=egs&AN=185068050 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1080/10447318.2024.2376372 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 15 StartPage: 6388 Subjects: – SubjectFull: Participatory design Type: general – SubjectFull: Cognitive analysis Type: general – SubjectFull: Gig economy Type: general – SubjectFull: Industrial safety Type: general – SubjectFull: Road safety measures Type: general Titles: – TitleFull: Synthesising the Outputs of Cognitive Work Analysis and Participatory Design Approaches to Identify Design Requirements: An Incident Reporting Tool Case Study. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Read, Gemma J. M. – PersonEntity: Name: NameFull: Butler, Grant L. – PersonEntity: Name: NameFull: Salmon, Paul M. IsPartOfRelationships: – BibEntity: Dates: – D: 15 M: 05 Text: May2025 Type: published Y: 2025 Identifiers: – Type: issn-print Value: 10447318 Numbering: – Type: volume Value: 41 – Type: issue Value: 10 Titles: – TitleFull: International Journal of Human-Computer Interaction Type: main |
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