De-centering the (Traditional) user: Multistakeholder evaluation of recommender systems.
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| Title: | De-centering the (Traditional) user: Multistakeholder evaluation of recommender systems. |
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| Authors: | Burke, Robin1 (AUTHOR) robin.burke@colorado.edu, Adomavicius, Gediminas2 (AUTHOR) gedas@umn.edu, Bogers, Toine3 (AUTHOR) tobo@itu.dk, Di Noia, Tommaso4 (AUTHOR) tommaso.dinoia@poliba.it, Kowald, Dominik5 (AUTHOR) dkowald@know-center.at, Neidhardt, Julia6 (AUTHOR) julia.neidhardt@tuwien.ac.at, Özgöbek, Özlem7 (AUTHOR) ozlem.ozgobek@ntnu.no, Pera, Maria Soledad8 (AUTHOR) m.s.pera@tudelft.nl, Tintarev, Nava9 (AUTHOR) n.tintarev@maastrichtuniversity.nl, Ziegler, Jürgen10 (AUTHOR) juergen.ziegler@uni-due.de |
| Source: | International Journal of Human-Computer Studies. Sep2025, Vol. 203, pN.PAG-N.PAG. 1p. |
| Subjects: | Recommender systems, Stakeholder theory, Evaluation methodology, Standards, Scholarly method, Values (Ethics), Interpretation (Philosophy), Interdisciplinary research |
| Abstract: | Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated strictly by the overall utility of a single stakeholder, as is often the case of more mainstream recommender system applications. In this article, we focus our discussion on the challenges of multistakeholder evaluation of recommender systems. We bring attention to the different aspects involved—from the range of stakeholders involved (including but not limited to providers and consumers) to the values and specific goals of each relevant stakeholder. We discuss how to move from theoretical principles to practical implementation, providing specific use case examples. Finally, we outline open research directions for the RecSys community to explore. We aim to provide guidance to researchers and practitioners about incorporating these complex and domain-dependent issues of evaluation in the course of designing, developing, and researching applications with multistakeholder aspects. • A variety of stakeholders may be impacted by recommender systems. • Holistic evaluation requires considering multiple perspectives. • This area is underexplored in the research literature. • Example metrics and their derivations are described. [ABSTRACT FROM AUTHOR] |
| Copyright of International Journal of Human-Computer Studies is the property of Academic Press Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Engineering Source |
| FullText | Text: Availability: 0 |
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| Header | DbId: egs DbLabel: Engineering Source An: 187461246 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: De-centering the (Traditional) user: Multistakeholder evaluation of recommender systems. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Burke%2C+Robin%22">Burke, Robin</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> robin.burke@colorado.edu</i><br /><searchLink fieldCode="AR" term="%22Adomavicius%2C+Gediminas%22">Adomavicius, Gediminas</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> gedas@umn.edu</i><br /><searchLink fieldCode="AR" term="%22Bogers%2C+Toine%22">Bogers, Toine</searchLink><relatesTo>3</relatesTo> (AUTHOR)<i> tobo@itu.dk</i><br /><searchLink fieldCode="AR" term="%22Di+Noia%2C+Tommaso%22">Di Noia, Tommaso</searchLink><relatesTo>4</relatesTo> (AUTHOR)<i> tommaso.dinoia@poliba.it</i><br /><searchLink fieldCode="AR" term="%22Kowald%2C+Dominik%22">Kowald, Dominik</searchLink><relatesTo>5</relatesTo> (AUTHOR)<i> dkowald@know-center.at</i><br /><searchLink fieldCode="AR" term="%22Neidhardt%2C+Julia%22">Neidhardt, Julia</searchLink><relatesTo>6</relatesTo> (AUTHOR)<i> julia.neidhardt@tuwien.ac.at</i><br /><searchLink fieldCode="AR" term="%22Özgöbek%2C+Özlem%22">Özgöbek, Özlem</searchLink><relatesTo>7</relatesTo> (AUTHOR)<i> ozlem.ozgobek@ntnu.no</i><br /><searchLink fieldCode="AR" term="%22Pera%2C+Maria+Soledad%22">Pera, Maria Soledad</searchLink><relatesTo>8</relatesTo> (AUTHOR)<i> m.s.pera@tudelft.nl</i><br /><searchLink fieldCode="AR" term="%22Tintarev%2C+Nava%22">Tintarev, Nava</searchLink><relatesTo>9</relatesTo> (AUTHOR)<i> n.tintarev@maastrichtuniversity.nl</i><br /><searchLink fieldCode="AR" term="%22Ziegler%2C+Jürgen%22">Ziegler, Jürgen</searchLink><relatesTo>10</relatesTo> (AUTHOR)<i> juergen.ziegler@uni-due.de</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Human-Computer+Studies%22">International Journal of Human-Computer Studies</searchLink>. Sep2025, Vol. 203, pN.PAG-N.PAG. 1p. – Name: Subject Label: Subjects Group: Su Data: <searchLink fieldCode="DE" term="%22Recommender+systems%22">Recommender systems</searchLink><br /><searchLink fieldCode="DE" term="%22Stakeholder+theory%22">Stakeholder theory</searchLink><br /><searchLink fieldCode="DE" term="%22Evaluation+methodology%22">Evaluation methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Standards%22">Standards</searchLink><br /><searchLink fieldCode="DE" term="%22Scholarly+method%22">Scholarly method</searchLink><br /><searchLink fieldCode="DE" term="%22Values+%28Ethics%29%22">Values (Ethics)</searchLink><br /><searchLink fieldCode="DE" term="%22Interpretation+%28Philosophy%29%22">Interpretation (Philosophy)</searchLink><br /><searchLink fieldCode="DE" term="%22Interdisciplinary+research%22">Interdisciplinary research</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated strictly by the overall utility of a single stakeholder, as is often the case of more mainstream recommender system applications. In this article, we focus our discussion on the challenges of multistakeholder evaluation of recommender systems. We bring attention to the different aspects involved—from the range of stakeholders involved (including but not limited to providers and consumers) to the values and specific goals of each relevant stakeholder. We discuss how to move from theoretical principles to practical implementation, providing specific use case examples. Finally, we outline open research directions for the RecSys community to explore. We aim to provide guidance to researchers and practitioners about incorporating these complex and domain-dependent issues of evaluation in the course of designing, developing, and researching applications with multistakeholder aspects. • A variety of stakeholders may be impacted by recommender systems. • Holistic evaluation requires considering multiple perspectives. • This area is underexplored in the research literature. • Example metrics and their derivations are described. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of International Journal of Human-Computer Studies is the property of Academic Press Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1016/j.ijhcs.2025.103560 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 1 StartPage: N.PAG Subjects: – SubjectFull: Recommender systems Type: general – SubjectFull: Stakeholder theory Type: general – SubjectFull: Evaluation methodology Type: general – SubjectFull: Standards Type: general – SubjectFull: Scholarly method Type: general – SubjectFull: Values (Ethics) Type: general – SubjectFull: Interpretation (Philosophy) Type: general – SubjectFull: Interdisciplinary research Type: general Titles: – TitleFull: De-centering the (Traditional) user: Multistakeholder evaluation of recommender systems. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Burke, Robin – PersonEntity: Name: NameFull: Adomavicius, Gediminas – PersonEntity: Name: NameFull: Bogers, Toine – PersonEntity: Name: NameFull: Di Noia, Tommaso – PersonEntity: Name: NameFull: Kowald, Dominik – PersonEntity: Name: NameFull: Neidhardt, Julia – PersonEntity: Name: NameFull: Özgöbek, Özlem – PersonEntity: Name: NameFull: Pera, Maria Soledad – PersonEntity: Name: NameFull: Tintarev, Nava – PersonEntity: Name: NameFull: Ziegler, Jürgen IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 09 Text: Sep2025 Type: published Y: 2025 Identifiers: – Type: issn-print Value: 10715819 Numbering: – Type: volume Value: 203 Titles: – TitleFull: International Journal of Human-Computer Studies Type: main |
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