An investigation into picking norm times and well-being: fatigue-aware order picking planning.

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Title: An investigation into picking norm times and well-being: fatigue-aware order picking planning.
Authors: Giacomelli, Marco1 (AUTHOR) marco.giacomelli-2@unitn.it, Rijal, Arpan2 (AUTHOR), Pilati, Francesco1 (AUTHOR), Roodbergen, Kees Jan2 (AUTHOR)
Source: International Journal of Production Research. Feb2026, Vol. 64 Issue 3, p1079-1103. 25p.
Subjects: Well-being, Fatigue (Physiology), Order picking systems, Employee empowerment, Units of time, Warehouse management, Process optimization, Logistics
Abstract: High turnover and shortage of order pickers are great concerns in the logistics industry. Manual order picking is physically demanding and impacts workers' well-being. Recently, employers have agreed to adjust picking norm times to improve pickers′ well-being. However, the literature lacks understanding about the impact of picking times on pickers' well-being. We propose a novel approach to order picker planning that considers physical fatigue of workers as a measure of concern for well-being. The model we develop generates batches of orders, assigns and sequences them while considering the impact of picking time on physical fatigue. Crucially, we consider the behaviour of pickers and assume that workers are empowered to take spontaneous breaks when they reach critical fatigue levels. An adaptive large neighbourhood search algorithm is proposed to address the problem and conduct extensive experiments to generate managerial insights. The results of traditional retail scenarios show that imposing strict time targets can harm well-being and hurt picking efficiency. Increasing picking norm times by only 1% can reduce picker fatigue by 10% on average. Furthermore, warehouse design decisions can have an impact on physical fatigue of workers. This research demonstrates the critical need to reevaluate operational strategies and prioritise worker empowerment to achieve sustainable order picking. [ABSTRACT FROM AUTHOR]
Copyright of International Journal of Production Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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An: 191102361
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  Data: An investigation into picking norm times and well-being: fatigue-aware order picking planning.
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  Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Production+Research%22">International Journal of Production Research</searchLink>. Feb2026, Vol. 64 Issue 3, p1079-1103. 25p.
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  Data: <searchLink fieldCode="DE" term="%22Well-being%22">Well-being</searchLink><br /><searchLink fieldCode="DE" term="%22Fatigue+%28Physiology%29%22">Fatigue (Physiology)</searchLink><br /><searchLink fieldCode="DE" term="%22Order+picking+systems%22">Order picking systems</searchLink><br /><searchLink fieldCode="DE" term="%22Employee+empowerment%22">Employee empowerment</searchLink><br /><searchLink fieldCode="DE" term="%22Units+of+time%22">Units of time</searchLink><br /><searchLink fieldCode="DE" term="%22Warehouse+management%22">Warehouse management</searchLink><br /><searchLink fieldCode="DE" term="%22Process+optimization%22">Process optimization</searchLink><br /><searchLink fieldCode="DE" term="%22Logistics%22">Logistics</searchLink>
– Name: Abstract
  Label: Abstract
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  Data: High turnover and shortage of order pickers are great concerns in the logistics industry. Manual order picking is physically demanding and impacts workers' well-being. Recently, employers have agreed to adjust picking norm times to improve pickers′ well-being. However, the literature lacks understanding about the impact of picking times on pickers' well-being. We propose a novel approach to order picker planning that considers physical fatigue of workers as a measure of concern for well-being. The model we develop generates batches of orders, assigns and sequences them while considering the impact of picking time on physical fatigue. Crucially, we consider the behaviour of pickers and assume that workers are empowered to take spontaneous breaks when they reach critical fatigue levels. An adaptive large neighbourhood search algorithm is proposed to address the problem and conduct extensive experiments to generate managerial insights. The results of traditional retail scenarios show that imposing strict time targets can harm well-being and hurt picking efficiency. Increasing picking norm times by only 1% can reduce picker fatigue by 10% on average. Furthermore, warehouse design decisions can have an impact on physical fatigue of workers. This research demonstrates the critical need to reevaluate operational strategies and prioritise worker empowerment to achieve sustainable order picking. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of International Journal of Production Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1080/00207543.2025.2564269
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      – Code: eng
        Text: English
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        PageCount: 25
        StartPage: 1079
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      – SubjectFull: Well-being
        Type: general
      – SubjectFull: Fatigue (Physiology)
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      – SubjectFull: Order picking systems
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      – SubjectFull: Employee empowerment
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      – SubjectFull: Units of time
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      – SubjectFull: Warehouse management
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      – SubjectFull: Process optimization
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      – SubjectFull: Logistics
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      – TitleFull: An investigation into picking norm times and well-being: fatigue-aware order picking planning.
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            NameFull: Giacomelli, Marco
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            NameFull: Rijal, Arpan
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            NameFull: Pilati, Francesco
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            – D: 01
              M: 02
              Text: Feb2026
              Type: published
              Y: 2026
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