Accessibility in e-government portals: a systematic mapping study.
Saved in:
| Title: | Accessibility in e-government portals: a systematic mapping study. |
|---|---|
| Authors: | Ouaziz, Mohammed Rida1 mohammedridaouaziz@um5.ac.ma, Cheikhi, Laila1 laila.cheikhi@ensias.um5.ac.ma, Idri, Ali1 ali.idri@ensias.um5.ac.ma, Abran, Alain2 alain.abran@etsmtl.ca |
| Source: | International Journal of Electrical & Computer Engineering (2088-8708). Feb2026, Vol. 16 Issue 1, p357-372. 16p. |
| Subjects: | Web accessibility, Inclusion (Disability rights), Evaluation methodology, Disabilities, Web portals, Internet in public administration |
| Abstract: | In recent years, several researchers have investigated the challenges of accessibility in e-government portals and have contributed to many proposals for improvements. However, no comprehensive review has been conducted on this topic. This study aimed to survey and synthesize the published work on the accessibility of e-government portals for people with disabilities. We carried out a review using a systematic mapping study (SMS) to compile previous findings and provide comprehensive state-of-the-art. The SMS collected studies published between January 2000 and March 2025 were identified using an automated search in five known databases. In total, 112 primary studies were selected. The results showed a notable increase in interest and research activities related to accessibility in e-government portals. Journals are the most widely used publication channel; studies have mainly focused on evaluation research and show a commitment to inclusivity. "AChecker" and "Wave validator" are the most used accessibility evaluation tools. The findings also identified various accessibility guidelines, with the most frequently referenced being the web content accessibility guidelines (WCAG). Based on this study, several key implications emerge for researchers, and addressing them would be beneficial for researchers to advance e-government website accessibility in a meaningful way. [ABSTRACT FROM AUTHOR] |
| Copyright of International Journal of Electrical & Computer Engineering (2088-8708) is the property of Institute of Advanced Engineering & Science and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Engineering Source |
| FullText | Links: – Type: pdflink Text: Availability: 0 |
|---|---|
| Header | DbId: egs DbLabel: Engineering Source An: 191308306 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
| IllustrationInfo | |
| Items | – Name: Title Label: Title Group: Ti Data: Accessibility in e-government portals: a systematic mapping study. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Ouaziz%2C+Mohammed+Rida%22">Ouaziz, Mohammed Rida</searchLink><relatesTo>1</relatesTo><i> mohammedridaouaziz@um5.ac.ma</i><br /><searchLink fieldCode="AR" term="%22Cheikhi%2C+Laila%22">Cheikhi, Laila</searchLink><relatesTo>1</relatesTo><i> laila.cheikhi@ensias.um5.ac.ma</i><br /><searchLink fieldCode="AR" term="%22Idri%2C+Ali%22">Idri, Ali</searchLink><relatesTo>1</relatesTo><i> ali.idri@ensias.um5.ac.ma</i><br /><searchLink fieldCode="AR" term="%22Abran%2C+Alain%22">Abran, Alain</searchLink><relatesTo>2</relatesTo><i> alain.abran@etsmtl.ca</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22International+Journal+of+Electrical+%26+Computer+Engineering+%282088-8708%29%22">International Journal of Electrical & Computer Engineering (2088-8708)</searchLink>. Feb2026, Vol. 16 Issue 1, p357-372. 16p. – Name: Subject Label: Subjects Group: Su Data: <searchLink fieldCode="DE" term="%22Web+accessibility%22">Web accessibility</searchLink><br /><searchLink fieldCode="DE" term="%22Inclusion+%28Disability+rights%29%22">Inclusion (Disability rights)</searchLink><br /><searchLink fieldCode="DE" term="%22Evaluation+methodology%22">Evaluation methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Disabilities%22">Disabilities</searchLink><br /><searchLink fieldCode="DE" term="%22Web+portals%22">Web portals</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+in+public+administration%22">Internet in public administration</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: In recent years, several researchers have investigated the challenges of accessibility in e-government portals and have contributed to many proposals for improvements. However, no comprehensive review has been conducted on this topic. This study aimed to survey and synthesize the published work on the accessibility of e-government portals for people with disabilities. We carried out a review using a systematic mapping study (SMS) to compile previous findings and provide comprehensive state-of-the-art. The SMS collected studies published between January 2000 and March 2025 were identified using an automated search in five known databases. In total, 112 primary studies were selected. The results showed a notable increase in interest and research activities related to accessibility in e-government portals. Journals are the most widely used publication channel; studies have mainly focused on evaluation research and show a commitment to inclusivity. "AChecker" and "Wave validator" are the most used accessibility evaluation tools. The findings also identified various accessibility guidelines, with the most frequently referenced being the web content accessibility guidelines (WCAG). Based on this study, several key implications emerge for researchers, and addressing them would be beneficial for researchers to advance e-government website accessibility in a meaningful way. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of International Journal of Electrical & Computer Engineering (2088-8708) is the property of Institute of Advanced Engineering & Science and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=egs&AN=191308306 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.11591/ijece.v16i1.pp357-372 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 16 StartPage: 357 Subjects: – SubjectFull: Web accessibility Type: general – SubjectFull: Inclusion (Disability rights) Type: general – SubjectFull: Evaluation methodology Type: general – SubjectFull: Disabilities Type: general – SubjectFull: Web portals Type: general – SubjectFull: Internet in public administration Type: general Titles: – TitleFull: Accessibility in e-government portals: a systematic mapping study. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Ouaziz, Mohammed Rida – PersonEntity: Name: NameFull: Cheikhi, Laila – PersonEntity: Name: NameFull: Idri, Ali – PersonEntity: Name: NameFull: Abran, Alain IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 02 Text: Feb2026 Type: published Y: 2026 Identifiers: – Type: issn-print Value: 20888708 Numbering: – Type: volume Value: 16 – Type: issue Value: 1 Titles: – TitleFull: International Journal of Electrical & Computer Engineering (2088-8708) Type: main |
| ResultId | 1 |
