Exploring Under‐Researched Operational Barriers Affecting Willingness to Work as Last‐Mile Crowdshippers: Evidence From Slovenia, the Czech Republic, and Ukraine.

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Title: Exploring Under‐Researched Operational Barriers Affecting Willingness to Work as Last‐Mile Crowdshippers: Evidence From Slovenia, the Czech Republic, and Ukraine.
Authors: Bajec, Patricija1 (AUTHOR) patricija.bajec@fpp.uni-lj.si, Pivtorak, Halyna V.2 (AUTHOR), Lee, Jaeyoung Jay (AUTHOR) jaylee.spirit@gmail.com
Source: Journal of Advanced Transportation. 6/8/2026, Vol. 2026, p1-22. 22p.
Subjects: Comparative studies, Delivery of goods, Motivation (Psychology), Privacy
Geographic Terms: Central Europe, Czech Republic, Slovenia, Ukraine
Abstract: Last‐mile crowdshipping, where individuals voluntarily transport parcels, offers solutions for urban logistics but struggles to recruit enough participants—termed 'critical mass'—to serve as willing to work (WTW) crowdshippers. While previous studies have primarily focused on sociodemographic factors influencing WTW in Western and Southern Europe, there is a significant knowledge gap regarding operational barriers that have received limited research attention, such as privacy, safety, and regulatory challenges in Eastern and Central European countries. This study aims to fill this gap by identifying and evaluating the significance of these rarely examined content‐specific barriers that affect WTW. We conducted a comparative analysis in Slovenia, the Czech Republic, and Ukraine to better understand how cultural, economic, and regulatory differences influence these barriers. To achieve this, we employed a mixed‐method approach that included surveys, factor analysis, and fuzzy logic to assess the impact of these barriers on two key groups: students and employees. Our study showed strong support for crowdshipping in all three countries. The delivery efficiency and convenience factor (DECF) group ranked highest among Slovenian and Czech participants and second highest among Ukrainian respondents. Both students and employees consistently prioritised this group. In contrast, the privacy and trust‐related factor (PTRF) group was the least significant in Slovenia and the Czech Republic and the second least significant in Ukraine. Notably, more barriers were significant for employees than for students, and Ukrainian participants showed the greatest alignment between the two groups. These insights have important implications for crowdshipping providers and policymakers, highlighting the need to address specific operational challenges to enhance participation. This study not only contributes to practical applications but also advances theoretical understanding by providing new insights into underexplored operational barriers and by expanding crowdshipping research into Eastern and Central Europe through comparative analysis. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Advanced Transportation is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Exploring Under‐Researched Operational Barriers Affecting Willingness to Work as Last‐Mile Crowdshippers: Evidence From Slovenia, the Czech Republic, and Ukraine.
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  Data: Last‐mile crowdshipping, where individuals voluntarily transport parcels, offers solutions for urban logistics but struggles to recruit enough participants—termed 'critical mass'—to serve as willing to work (WTW) crowdshippers. While previous studies have primarily focused on sociodemographic factors influencing WTW in Western and Southern Europe, there is a significant knowledge gap regarding operational barriers that have received limited research attention, such as privacy, safety, and regulatory challenges in Eastern and Central European countries. This study aims to fill this gap by identifying and evaluating the significance of these rarely examined content‐specific barriers that affect WTW. We conducted a comparative analysis in Slovenia, the Czech Republic, and Ukraine to better understand how cultural, economic, and regulatory differences influence these barriers. To achieve this, we employed a mixed‐method approach that included surveys, factor analysis, and fuzzy logic to assess the impact of these barriers on two key groups: students and employees. Our study showed strong support for crowdshipping in all three countries. The delivery efficiency and convenience factor (DECF) group ranked highest among Slovenian and Czech participants and second highest among Ukrainian respondents. Both students and employees consistently prioritised this group. In contrast, the privacy and trust‐related factor (PTRF) group was the least significant in Slovenia and the Czech Republic and the second least significant in Ukraine. Notably, more barriers were significant for employees than for students, and Ukrainian participants showed the greatest alignment between the two groups. These insights have important implications for crowdshipping providers and policymakers, highlighting the need to address specific operational challenges to enhance participation. This study not only contributes to practical applications but also advances theoretical understanding by providing new insights into underexplored operational barriers and by expanding crowdshipping research into Eastern and Central Europe through comparative analysis. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Journal of Advanced Transportation is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1155/atr/8334347
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        Text: English
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        PageCount: 22
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      – SubjectFull: Comparative studies
        Type: general
      – SubjectFull: Delivery of goods
        Type: general
      – SubjectFull: Motivation (Psychology)
        Type: general
      – SubjectFull: Privacy
        Type: general
      – SubjectFull: Central Europe
        Type: general
      – SubjectFull: Czech Republic
        Type: general
      – SubjectFull: Slovenia
        Type: general
      – SubjectFull: Ukraine
        Type: general
    Titles:
      – TitleFull: Exploring Under‐Researched Operational Barriers Affecting Willingness to Work as Last‐Mile Crowdshippers: Evidence From Slovenia, the Czech Republic, and Ukraine.
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            NameFull: Bajec, Patricija
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            NameFull: Pivtorak, Halyna V.
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            NameFull: Lee, Jaeyoung Jay
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            – D: 08
              M: 06
              Text: 6/8/2026
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              Y: 2026
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