View in EDS PDF Full Text

DESIGNING A PENTAHELIX-BASED DIGITAL KNOWLEDGE MANAGEMENT SYSTEM FOR RURAL ENTERPRISES: A PROTOTYPE FROM TOMINI BAY, INDONESIA.

Saved in:
Bibliographic Details
Title: DESIGNING A PENTAHELIX-BASED DIGITAL KNOWLEDGE MANAGEMENT SYSTEM FOR RURAL ENTERPRISES: A PROTOTYPE FROM TOMINI BAY, INDONESIA.
Authors: Koniyo, Moh. Hidayat1 hidayat_koniyo@ung.ac.id, Amali, Lanto Ningrayati2 ningrayati_amali@ung.ac.id, Hinelo, Raflin3 raflin@ung.ac.id, Tuloli, Mohamad Syafri1 syafri.tuloli@ung.ac.id, Zakaria, Alfian1 alfian.zakaria@ung.ac.id, Katili, Muhammad Rifai2 mrifaikatili@ung.ac.id
Source: Interdisciplinary Journal of Information, Knowledge & Management. 2026, Vol. 21, p1-38. 38p.
Subjects: Rural development, Scrum (Computer software development), Internet in public administration, Stakeholder analysis, Information resources management, Rural industries, Power (Social sciences)
Geographic Terms: Indonesia
Abstract: Aim/Purpose The research aimed to design, develop, and test a system that enabled reciprocal knowledge flows between government, academia, business, media, and community stakeholders. Background The research problem addressed in this study concerned the absence of an integrated, digital knowledge management (KM) system that could operationalize the Pentahelix framework to strengthen the management and governance of VOEs. Despite policy frameworks such as Government Regulation No. 11/2021, which formalized the operational mechanisms of Village-Owned Enterprises (VOEs) and emphasized entrepreneurship and community empowerment, challenges persisted in translating these frameworks into practice. Methodology Employing a research and development (R&D) approach with Agile Scrum, the study engaged eight VOE managers from four villages in the Tomini Bay region of Gorontalo Province to elicit requirements through interviews, observations, and questionnaires. The system was developed iteratively over four sprints and implemented functionalities such as user authentication, collaborative forums, a knowledge repository, and analytics dashboards. The platform design utilized Unified Modeling Language (UML) diagrams to model workflows, actor roles, and class structures. System testing applied black-box and white-box approaches, complemented by sprint reviews and user acceptance testing. Contribution This research contributed to the body of knowledge by offering both a conceptual framework and a tested prototype for digitally mediated multi-stakeholder collaboration in rural enterprise development. Findings The findings underscored that digital KM platforms, when anchored in multistakeholder frameworks, served as strategic enablers of rural development. Evaluation demonstrated high system reliability with 100% functional test pass rate and optimized query response times (reduced by 60-75%). User acceptance testing revealed strong adoption potential, with Perceived Usefulness (M = 6.2/7.0), Intention to Use (M = 6.0/7.0), and Overall Satisfaction (M = 5.9/7.0) scores indicating high levels of satisfaction. Task completion rates improved from 72% in Sprint 1 to 95% in Sprint 4. The integration of the platform with potential e-government and e-commerce systems suggested significant implications for participatory governance, market democratization, and rural economic empowerment. Recommendations for Practitioners Practically, by presenting a tested prototype developed using Agile Scrum methodology that served as a model for similar initiatives in developing countries. Recommendations for Researchers Theoretically, by extending the application of KM and Pentahelix frameworks to rural enterprise contexts. Impact on Society The platform’s adaptability to diverse digital readiness contexts signaled its transferability to other rural regions, provided that localized adjustments were made. Future Research Future studies could explore the integration of automation, advanced analytics, and recommender systems while further evaluating the longitudinal impacts on business performance, collaboration intensity, and community well-being. [ABSTRACT FROM AUTHOR]
Copyright of Interdisciplinary Journal of Information, Knowledge & Management is the property of Informing Science and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: egs
DbLabel: Engineering Source
An: 194561540
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: DESIGNING A PENTAHELIX-BASED DIGITAL KNOWLEDGE MANAGEMENT SYSTEM FOR RURAL ENTERPRISES: A PROTOTYPE FROM TOMINI BAY, INDONESIA.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Koniyo%2C+Moh%2E+Hidayat%22">Koniyo, Moh. Hidayat</searchLink><relatesTo>1</relatesTo><i> hidayat_koniyo@ung.ac.id</i><br /><searchLink fieldCode="AR" term="%22Amali%2C+Lanto+Ningrayati%22">Amali, Lanto Ningrayati</searchLink><relatesTo>2</relatesTo><i> ningrayati_amali@ung.ac.id</i><br /><searchLink fieldCode="AR" term="%22Hinelo%2C+Raflin%22">Hinelo, Raflin</searchLink><relatesTo>3</relatesTo><i> raflin@ung.ac.id</i><br /><searchLink fieldCode="AR" term="%22Tuloli%2C+Mohamad+Syafri%22">Tuloli, Mohamad Syafri</searchLink><relatesTo>1</relatesTo><i> syafri.tuloli@ung.ac.id</i><br /><searchLink fieldCode="AR" term="%22Zakaria%2C+Alfian%22">Zakaria, Alfian</searchLink><relatesTo>1</relatesTo><i> alfian.zakaria@ung.ac.id</i><br /><searchLink fieldCode="AR" term="%22Katili%2C+Muhammad+Rifai%22">Katili, Muhammad Rifai</searchLink><relatesTo>2</relatesTo><i> mrifaikatili@ung.ac.id</i>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Interdisciplinary+Journal+of+Information%2C+Knowledge+%26+Management%22">Interdisciplinary Journal of Information, Knowledge & Management</searchLink>. 2026, Vol. 21, p1-38. 38p.
– Name: Subject
  Label: Subjects
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Rural+development%22">Rural development</searchLink><br /><searchLink fieldCode="DE" term="%22Scrum+%28Computer+software+development%29%22">Scrum (Computer software development)</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+in+public+administration%22">Internet in public administration</searchLink><br /><searchLink fieldCode="DE" term="%22Stakeholder+analysis%22">Stakeholder analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Information+resources+management%22">Information resources management</searchLink><br /><searchLink fieldCode="DE" term="%22Rural+industries%22">Rural industries</searchLink><br /><searchLink fieldCode="DE" term="%22Power+%28Social+sciences%29%22">Power (Social sciences)</searchLink>
– Name: SubjectGeographic
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Indonesia%22">Indonesia</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Aim/Purpose The research aimed to design, develop, and test a system that enabled reciprocal knowledge flows between government, academia, business, media, and community stakeholders. Background The research problem addressed in this study concerned the absence of an integrated, digital knowledge management (KM) system that could operationalize the Pentahelix framework to strengthen the management and governance of VOEs. Despite policy frameworks such as Government Regulation No. 11/2021, which formalized the operational mechanisms of Village-Owned Enterprises (VOEs) and emphasized entrepreneurship and community empowerment, challenges persisted in translating these frameworks into practice. Methodology Employing a research and development (R&D) approach with Agile Scrum, the study engaged eight VOE managers from four villages in the Tomini Bay region of Gorontalo Province to elicit requirements through interviews, observations, and questionnaires. The system was developed iteratively over four sprints and implemented functionalities such as user authentication, collaborative forums, a knowledge repository, and analytics dashboards. The platform design utilized Unified Modeling Language (UML) diagrams to model workflows, actor roles, and class structures. System testing applied black-box and white-box approaches, complemented by sprint reviews and user acceptance testing. Contribution This research contributed to the body of knowledge by offering both a conceptual framework and a tested prototype for digitally mediated multi-stakeholder collaboration in rural enterprise development. Findings The findings underscored that digital KM platforms, when anchored in multistakeholder frameworks, served as strategic enablers of rural development. Evaluation demonstrated high system reliability with 100% functional test pass rate and optimized query response times (reduced by 60-75%). User acceptance testing revealed strong adoption potential, with Perceived Usefulness (M = 6.2/7.0), Intention to Use (M = 6.0/7.0), and Overall Satisfaction (M = 5.9/7.0) scores indicating high levels of satisfaction. Task completion rates improved from 72% in Sprint 1 to 95% in Sprint 4. The integration of the platform with potential e-government and e-commerce systems suggested significant implications for participatory governance, market democratization, and rural economic empowerment. Recommendations for Practitioners Practically, by presenting a tested prototype developed using Agile Scrum methodology that served as a model for similar initiatives in developing countries. Recommendations for Researchers Theoretically, by extending the application of KM and Pentahelix frameworks to rural enterprise contexts. Impact on Society The platform’s adaptability to diverse digital readiness contexts signaled its transferability to other rural regions, provided that localized adjustments were made. Future Research Future studies could explore the integration of automation, advanced analytics, and recommender systems while further evaluating the longitudinal impacts on business performance, collaboration intensity, and community well-being. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Interdisciplinary Journal of Information, Knowledge & Management is the property of Informing Science and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=egs&AN=194561540
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.28945/5707
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 38
        StartPage: 1
    Subjects:
      – SubjectFull: Rural development
        Type: general
      – SubjectFull: Scrum (Computer software development)
        Type: general
      – SubjectFull: Internet in public administration
        Type: general
      – SubjectFull: Stakeholder analysis
        Type: general
      – SubjectFull: Information resources management
        Type: general
      – SubjectFull: Rural industries
        Type: general
      – SubjectFull: Power (Social sciences)
        Type: general
      – SubjectFull: Indonesia
        Type: general
    Titles:
      – TitleFull: DESIGNING A PENTAHELIX-BASED DIGITAL KNOWLEDGE MANAGEMENT SYSTEM FOR RURAL ENTERPRISES: A PROTOTYPE FROM TOMINI BAY, INDONESIA.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Koniyo, Moh. Hidayat
      – PersonEntity:
          Name:
            NameFull: Amali, Lanto Ningrayati
      – PersonEntity:
          Name:
            NameFull: Hinelo, Raflin
      – PersonEntity:
          Name:
            NameFull: Tuloli, Mohamad Syafri
      – PersonEntity:
          Name:
            NameFull: Zakaria, Alfian
      – PersonEntity:
          Name:
            NameFull: Katili, Muhammad Rifai
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 01
              Text: 2026
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-print
              Value: 15551229
          Numbering:
            – Type: volume
              Value: 21
          Titles:
            – TitleFull: Interdisciplinary Journal of Information, Knowledge & Management
              Type: main
ResultId 1