Forming loyalty toward green food: food or environmental issue? Evidence from plant-based food.

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Title: Forming loyalty toward green food: food or environmental issue? Evidence from plant-based food.
Authors: Suhartanto, Dwi1 (AUTHOR), Dean, David2 (AUTHOR), Arsawan, I Wayan Edi3 (AUTHOR), Anggraeni, Tiara1 (AUTHOR), Putri, Ivon Sandya Sari1 (AUTHOR) ivon.sandya@polban.ac.id
Source: Journal of Foodservice Business Research. Jul/Aug2026, Vol. 29 Issue 4, p743-763. 21p.
Subjects: Loyalty, Perceived benefit, Consumer behavior, Environmental responsibility, Environmental literacy, Plant-based diet, Sustainable food movement, Value (Economics)
Geographic Terms: Indonesia
Abstract: This study examines the formation of loyalty toward plant-based food (PBF) by including environmental factors (i.e. environmental concern and knowledge) and the perceived benefits and cost of the food as its drivers. This research employed data from 403 PBF customers, collected via an online survey from the Greater Jakarta region, Indonesia. To appraise the proposed loyalty formation toward PBF, this study used partial least square modeling. The results from data analysis show that incorporating the environmental concern theory and the valence theory offers an improved explanation of loyalty formation toward PBF. Environmental concern, environmental knowledge, and perceived benefits are predictors of loyalty. Additionally, three dimensions of PBF benefits have been identified: physical, social, and psychological. This study suggests that to gain loyalty among PBF customers, managers need to educate customers on salient environmental issues and highlight the benefits of consuming PBF for customers' health and the environment. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Foodservice Business Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Forming loyalty toward green food: food or environmental issue? Evidence from plant-based food.
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  Data: <searchLink fieldCode="DE" term="%22Loyalty%22">Loyalty</searchLink><br /><searchLink fieldCode="DE" term="%22Perceived+benefit%22">Perceived benefit</searchLink><br /><searchLink fieldCode="DE" term="%22Consumer+behavior%22">Consumer behavior</searchLink><br /><searchLink fieldCode="DE" term="%22Environmental+responsibility%22">Environmental responsibility</searchLink><br /><searchLink fieldCode="DE" term="%22Environmental+literacy%22">Environmental literacy</searchLink><br /><searchLink fieldCode="DE" term="%22Plant-based+diet%22">Plant-based diet</searchLink><br /><searchLink fieldCode="DE" term="%22Sustainable+food+movement%22">Sustainable food movement</searchLink><br /><searchLink fieldCode="DE" term="%22Value+%28Economics%29%22">Value (Economics)</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Indonesia%22">Indonesia</searchLink>
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  Data: This study examines the formation of loyalty toward plant-based food (PBF) by including environmental factors (i.e. environmental concern and knowledge) and the perceived benefits and cost of the food as its drivers. This research employed data from 403 PBF customers, collected via an online survey from the Greater Jakarta region, Indonesia. To appraise the proposed loyalty formation toward PBF, this study used partial least square modeling. The results from data analysis show that incorporating the environmental concern theory and the valence theory offers an improved explanation of loyalty formation toward PBF. Environmental concern, environmental knowledge, and perceived benefits are predictors of loyalty. Additionally, three dimensions of PBF benefits have been identified: physical, social, and psychological. This study suggests that to gain loyalty among PBF customers, managers need to educate customers on salient environmental issues and highlight the benefits of consuming PBF for customers' health and the environment. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Journal of Foodservice Business Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1080/15378020.2024.2341197
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      – Code: eng
        Text: English
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        PageCount: 21
        StartPage: 743
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      – SubjectFull: Loyalty
        Type: general
      – SubjectFull: Perceived benefit
        Type: general
      – SubjectFull: Consumer behavior
        Type: general
      – SubjectFull: Environmental responsibility
        Type: general
      – SubjectFull: Environmental literacy
        Type: general
      – SubjectFull: Plant-based diet
        Type: general
      – SubjectFull: Sustainable food movement
        Type: general
      – SubjectFull: Value (Economics)
        Type: general
      – SubjectFull: Indonesia
        Type: general
    Titles:
      – TitleFull: Forming loyalty toward green food: food or environmental issue? Evidence from plant-based food.
        Type: main
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          Name:
            NameFull: Suhartanto, Dwi
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            NameFull: Dean, David
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            NameFull: Arsawan, I Wayan Edi
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            NameFull: Anggraeni, Tiara
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            NameFull: Putri, Ivon Sandya Sari
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            – D: 01
              M: 07
              Text: Jul/Aug2026
              Type: published
              Y: 2026
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              Value: 29
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            – TitleFull: Journal of Foodservice Business Research
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