A Two-Class Queuing System with Non-Preemptive Priority and Server Failures.

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Title: A Two-Class Queuing System with Non-Preemptive Priority and Server Failures.
Authors: Xue, Yufeng1 15703332582@163.com, Lv, Shengli2 lvshengli@ysu.edu.cn
Source: IAENG International Journal of Applied Mathematics. Jul2026, Vol. 56 Issue 7, p2580-2588. 9p.
Subjects: Queuing theory, System failures, Fault-tolerant computing, Stochastic matrices, Markov processes
Abstract: This study develops a two-class and two-stage queuing model incorporating customers with non-preemptive priority, customer impatience, and repairable server failures. Such a design renders the model more practical and closer to real-life scenarios. Based on the model formulation, this study deduces the transition rate matrix of the system, and uses an iterative algorithm to calculate the steady-state probabilities and main performance metrics. Numerical experiments are performed to explore the influence of different parameters on the system performance metrics. Finally, the individual benefits of type A and type B customers as well as the overall benefits of the entire system are analyzed respectively, and suggestions for improving individual and overall benefits are put forward. [ABSTRACT FROM AUTHOR]
Copyright of IAENG International Journal of Applied Mathematics is the property of International Association of Engineers (IAENG) and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
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DbLabel: Engineering Source
An: 195026890
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
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Items – Name: Title
  Label: Title
  Group: Ti
  Data: A Two-Class Queuing System with Non-Preemptive Priority and Server Failures.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Xue%2C+Yufeng%22">Xue, Yufeng</searchLink><relatesTo>1</relatesTo><i> 15703332582@163.com</i><br /><searchLink fieldCode="AR" term="%22Lv%2C+Shengli%22">Lv, Shengli</searchLink><relatesTo>2</relatesTo><i> lvshengli@ysu.edu.cn</i>
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  Data: <searchLink fieldCode="JN" term="%22IAENG+International+Journal+of+Applied+Mathematics%22">IAENG International Journal of Applied Mathematics</searchLink>. Jul2026, Vol. 56 Issue 7, p2580-2588. 9p.
– Name: Subject
  Label: Subjects
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Queuing+theory%22">Queuing theory</searchLink><br /><searchLink fieldCode="DE" term="%22System+failures%22">System failures</searchLink><br /><searchLink fieldCode="DE" term="%22Fault-tolerant+computing%22">Fault-tolerant computing</searchLink><br /><searchLink fieldCode="DE" term="%22Stochastic+matrices%22">Stochastic matrices</searchLink><br /><searchLink fieldCode="DE" term="%22Markov+processes%22">Markov processes</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: This study develops a two-class and two-stage queuing model incorporating customers with non-preemptive priority, customer impatience, and repairable server failures. Such a design renders the model more practical and closer to real-life scenarios. Based on the model formulation, this study deduces the transition rate matrix of the system, and uses an iterative algorithm to calculate the steady-state probabilities and main performance metrics. Numerical experiments are performed to explore the influence of different parameters on the system performance metrics. Finally, the individual benefits of type A and type B customers as well as the overall benefits of the entire system are analyzed respectively, and suggestions for improving individual and overall benefits are put forward. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of IAENG International Journal of Applied Mathematics is the property of International Association of Engineers (IAENG) and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 9
        StartPage: 2580
    Subjects:
      – SubjectFull: Queuing theory
        Type: general
      – SubjectFull: System failures
        Type: general
      – SubjectFull: Fault-tolerant computing
        Type: general
      – SubjectFull: Stochastic matrices
        Type: general
      – SubjectFull: Markov processes
        Type: general
    Titles:
      – TitleFull: A Two-Class Queuing System with Non-Preemptive Priority and Server Failures.
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            NameFull: Xue, Yufeng
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            NameFull: Lv, Shengli
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            – D: 01
              M: 07
              Text: Jul2026
              Type: published
              Y: 2026
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              Value: 56
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              Value: 7
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            – TitleFull: IAENG International Journal of Applied Mathematics
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