APA (7th ed.) Citation

Epperson, T. W., & Zemel, A. (2008). Reports, requests, and recipient design: The management of patron queries in online reference chats. Journal of the American Society for Information Science & Technology, 59(14), 2268. https://doi.org/10.1002/asi.20930

Chicago Style (17th ed.) Citation

Epperson, Terrence W., and Alan Zemel. "Reports, Requests, and Recipient Design: The Management of Patron Queries in Online Reference Chats." Journal of the American Society for Information Science & Technology 59, no. 14 (2008): 2268. https://doi.org/10.1002/asi.20930.

MLA (9th ed.) Citation

Epperson, Terrence W., and Alan Zemel. "Reports, Requests, and Recipient Design: The Management of Patron Queries in Online Reference Chats." Journal of the American Society for Information Science & Technology, vol. 59, no. 14, 2008, p. 2268, https://doi.org/10.1002/asi.20930.