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Bridging the Divide between Software Developers and Operators Using Logs.

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Title: Bridging the Divide between Software Developers and Operators Using Logs.
Authors: Shang, Weiyi1 swy@cs.queensu.ca
Source: ICSE: International Conference on Software Engineering. Feb2012, p1583-1586. 4p.
Subjects: Application logging (Computer science), Computer software development, Computer software developers, Open source software, Source code
Abstract: There is a growing gap between the software development and operation worlds. Software developers rarely divulge development knowledge about the software to operators, while operators rarely communicate field knowledge to developers. To improve the quality and reduce the operational cost of large-scale software systems, bridging the gap between these two worlds is essential. This thesis proposes the use of logs as mechanism to bridge the gap between these two worlds. Logs are messages generated from statements inserted by developers in the source code and are often used by operators for monitoring the field operation of a system. However, the rich knowledge in logs has not yet been fully used because of their non-structured nature, their large scale, and the use of the ad hoc log analysis techniques. Through case studies on large commercial and open source systems, we plan to demonstrate the value of logs as a tool to support developers and operators. [ABSTRACT FROM AUTHOR]
Copyright of ICSE: International Conference on Software Engineering is the property of Association for Computing Machinery and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Bridging the Divide between Software Developers and Operators Using Logs.
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  Data: <searchLink fieldCode="AR" term="%22Shang%2C+Weiyi%22">Shang, Weiyi</searchLink><relatesTo>1</relatesTo><i> swy@cs.queensu.ca</i>
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  Data: <searchLink fieldCode="DE" term="%22Application+logging+%28Computer+science%29%22">Application logging (Computer science)</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+software+development%22">Computer software development</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+software+developers%22">Computer software developers</searchLink><br /><searchLink fieldCode="DE" term="%22Open+source+software%22">Open source software</searchLink><br /><searchLink fieldCode="DE" term="%22Source+code%22">Source code</searchLink>
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  Data: There is a growing gap between the software development and operation worlds. Software developers rarely divulge development knowledge about the software to operators, while operators rarely communicate field knowledge to developers. To improve the quality and reduce the operational cost of large-scale software systems, bridging the gap between these two worlds is essential. This thesis proposes the use of logs as mechanism to bridge the gap between these two worlds. Logs are messages generated from statements inserted by developers in the source code and are often used by operators for monitoring the field operation of a system. However, the rich knowledge in logs has not yet been fully used because of their non-structured nature, their large scale, and the use of the ad hoc log analysis techniques. Through case studies on large commercial and open source systems, we plan to demonstrate the value of logs as a tool to support developers and operators. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Group: Ab
  Data: <i>Copyright of ICSE: International Conference on Software Engineering is the property of Association for Computing Machinery and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Code: eng
        Text: English
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      – SubjectFull: Application logging (Computer science)
        Type: general
      – SubjectFull: Computer software development
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      – SubjectFull: Computer software developers
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      – SubjectFull: Open source software
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      – SubjectFull: Source code
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      – TitleFull: Bridging the Divide between Software Developers and Operators Using Logs.
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            NameFull: Shang, Weiyi
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              M: 02
              Text: Feb2012
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              Y: 2012
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            – TitleFull: ICSE: International Conference on Software Engineering
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